Inside Sales Supervisor

Small Business (Commercial Lines) Inside Sales Supervisor

At Gallagher, you'll be backed by our digital ecosystem : a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you're not just improving clients' risk profiles, you're building trust. You'll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve.

How You'll Make An Impact

Team Leadership and Management : Lead and manage the inside sales team, providing leadership, guidance, and support to ensure high performance. Set clear sales targets and performance expectations for the team. Monitor individual and team performance, provide constructive feedback, and implement strategies to improve sales efficiency. Foster a positive and motivating work environment that encourages teamwork, collaboration, and knowledge sharing.

Sales Strategy Development and Execution : Collaborate with the sales team to develop and implement sales strategies to achieve revenue goals. Identify target markets, develop prospecting techniques, and implement effective sales processes tailored to small business needs. Continuously evaluate and adjust strategies based on market trends, client feedback, and performance metrics.

Client Relationship Management : Ensure the team delivers outstanding customer service by promoting a customer-centric approach. Support the team in meeting with potential clients to understand their insurance needs, assess risk profiles, and recommend suitable commercial insurance policies. Assist and educate team members in both new client acquisition and existing client service requirements.

Performance Monitoring and Reporting : Track and analyze sales metrics, including individual and team performance, conversion rates, and revenue generated. Provide regular reports to management on sales performance, pipeline status, and market trends. Identify areas for improvement and implement corrective actions as needed.

About You

Proven experience in sales, preferably in commercial insurance or a related field. Strong leadership and team management skills. Excellent communication, interpersonal, and negotiation abilities. In-depth knowledge of commercial insurance products and coverage options. Ability to motivate and encourage a sales team to achieve and exceed targets. Focused on delivering outstanding customer service without losing sight of results and targets. Proficient in using CRM software (e.g., Salesforce) and other sales tools. Ability to analyze sales data, identify trends, and implement improvements.

Required : Bachelor's degree with 4+ years commercial sales experience High School degree / GED with 8+ years commercial sales experience. Minimum 1 year of supervisory experience. Insurance licensing required. Proven track record of sales success against company provided sales targets. Prior experience managing to sales performance metrics, detailed forecasting and production reporting. Keen understanding of professional and industry standards / practices as well as small business insurance carriers and wholesalers.

Behaviors

Utilizes effective hiring practices, employee engagement strategies and training to maximize employee retention and team performance.

Compensation and Benefits

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market / geography, complexity or scope, specialized skill set, lines of business / practice area, supply / demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve : Medical / dental / vision plans, which start from day one! Life and accident insurance 401(K) and Roth options Tax-advantaged accounts (HSA, FSA) Educational expense reimbursement Paid parental leave Other benefits include : Digital mental health services (Talkspace) Flexible work hours (availability varies by office and job function) Training programs Gallagher Thrive program elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing Charitable matching gift program And more...

We Value Inclusion and Diversity

Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.