Duties & Responsibilities :
- Partner with field managers and or other DG departments to guide or conduct in-depth investigations on employee relations issues and / or termination, final counseling or demotion disputes.
- Ensure proper documentation on cases, in particular Dollar Generals zero tolerance policies.
- Provide policy guidance to field managers and instruct on consistent practices regarding terminations and progressive counseling.
- Represent Dollar General in legal proceedings.
- Assist in researching Wage & Hour claims.
- Analyze trends and conduct employee relations training.
- Participate in the development of the SOP and Employee Handbook.
- Work with Risk Management, Law Department, HRSS, Operations, ERC and other strategic partners for efficiency and process improvement.
- Utilizes facilitation and mediation practices to negotiate resolutions.
Knowledge, Skills and Abilities (KSAs) :
Excellent problem solving and critical thinking skillsAbility to effectively communicate verbally and in writing with all levels of the organizationStrong attention to detailKeen awareness of FLSA, FMLA, ADA, Workers Compensation, Title VII and other employment related laws and regulationsAbility to perform effectively under pressure and make objective decisionsExcellent collaboration skillsAbility to work efficiently in a fast-paced environment, including the ability to listen, respond, and electronically document cases.Strong organization and time management skillsFacilitation, negotiation, and mediation skillsBachelors degree in human resources or related field preferred. Two to five years of experience in HR, Employee Relations, Dispute Resolution, or other related field.