Global Training Lead

Global Training Lead

At Cushman & Wakefield, the Global Training Lead for Portfolio Administration plays a critical role in driving learning excellence across our global Lease Administration teams. This position is responsible for leading the design, execution, and continuous improvement of training programs that support operational performance, employee development, and client service excellence. The role also oversees succession planning, mentoring initiatives, and a team of training professionals focused on onboarding new hires and upskilling current team members.

Key Responsibilities :

• Lead the global training strategy for Lease Administration, ensuring alignment with Cushman & Wakefield's operational goals and client service standards.
• Continuously evolve the global training program to reflect changing market dynamics, evolving employee profiles, and business prioritiesintegrating hands-on account exposure, practical application, and scenario-based learning to ensure real-world readiness and long-term skill retention.
• Manage a team of training specialists responsible for onboarding new hires and delivering ongoing learning programs across regions.
• Manage all aspects of talent development for a global team of Training Specialists, including performance evaluation, compensation planning, career path development, recruitment, onboarding, training, coaching, and day-to-day support to ensure team effectiveness and engagement. Align the right individuals to the right roles to optimize team performance and growth. Act as a player-coach by actively participating in training delivery, modeling best practices, and fostering a culture of continuous improvement, collaboration, and accountability. Collaborate with global and regional leadership to assess training needs, identify skill gaps, and implement scalable learning solutions.
• Drive ongoing improvement of the training program to ensure team members are well-positioned to succeed in their roles in a timely manner.
• Drive the adoption of mentoring and knowledge-sharing frameworks to support career progression and succession planning.

Content & Curriculum Design

Measurement and Reporting

Stakeholder Engagement & Continuous Improvement

Stay current on industry trends, lease administration best practices, and learning technologies to enhance program delivery and learner engagement.

Qualifications :

Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.