Call Center Representative

A company is looking for a Call Center Representative to join their organization.

Key Responsibilities :

Responds to a high volume of client / customer inquiries and requests over the phone

Determines root causes and resolves client / customer issues, coordinating with internal departments as needed

Enters semi-routine client / customer updates into the appropriate system

Required Qualifications :

High School Diploma or GED

2 - 4 years of related experience