Job Title : Pharmacy Technician – REMOTE
Schedule : Monday – Friday, 8 : 00 AM – 8 : 00 PM CT (8-hour shifts)
Training Schedule : Monday – Friday, 8 : 00 AM – 4 : 30 PM CT (6 weeks, mandatory attendance)
Location : Remote (Work From Home)
Position Summary
The Pharmacy Technician is responsible for handling inbound calls from members, providers, and other stakeholders. This role involves assisting with the criteria-based prior authorization process, ensuring accurate documentation of all approvals and denials, and transferring all clinical inquiries to licensed pharmacists. Candidates must be able to work in a HIPAA-compliant, distraction-free environment and meet technical requirements for internet connectivity.
Key Responsibilities
- Provide professional phone assistance to members, providers, and others regarding prior authorizations.
- Document all interactions, approvals, and denials in a complete, accurate, and timely manner.
- Transfer clinical questions and judgment calls to pharmacists when appropriate.
- Utilize Microsoft Teams, Outlook, and other MS Office applications for daily communication and task completion.
- Maintain confidentiality and adhere to HIPAA compliance requirements at all times.
- Participate fully in mandatory training sessions to ensure compliance with policies and procedures.
Qualifications
Required : High School Diploma or GED (verifiable).Preferred : At least 1 year of experience as a pharmacy technician in an administrative or support role.Preferred : Active Pharmacy Technician Certification (state or national level) or Pharmacy Technician Trainee License.Strong computer proficiency, including MS Teams, Outlook (required), and Word / Excel (helpful).Excellent verbal and written communication skills.Ability to focus and work uninterrupted for full shift hours in a quiet, private workspace.Additional Requirements
Must provide proof of internet speed (minimum 25 Mbps download, 3 Mbps upload).Must complete and submit results of a basic computer skills test.If applicable, provide a screenshot of Pharmacy Technician License / Certification at the top of the resume.Prior CVS / Aetna employment must be disclosed, including manager name (rehire form required if applicable).If you are interested, please send an up-to-date resume to
jschafer@alinestaffing.com
INDJP
Job Type : Full-time