Talent.com
PT Customer Service Leader
PT Customer Service LeaderHannaford Supermarkets • Buxton, Maine, United States
PT Customer Service Leader

PT Customer Service Leader

Hannaford Supermarkets • Buxton, Maine, United States
16 days ago
Job type
  • Full-time
Job description

Category / Area of Expertise : Retail Operations

Job Requisition : 452128

Address : USA-ME-Buxton-24 Portland Road

Store Code : Store 08226 Front End (5151668)

Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested.

DUTIES AND RESPONSIBILITIES

  • Observe and follow all company policies and established procedures.
  • Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy.
  • Assign fixed activities to front end and service desk / kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets
  • Assist in special projects and perform other functions as assigned by supervision.
  • Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards.
  • Observe security standards by staying alert and being aware of customers' actions and behavior. Report to manager or security any abnormal behavior.
  • Secure front-end change drawer at all times when leaving it unattended; protect company assets at all times.
  • Maintain general housekeeping and sanitation standards in compliance with store policy and state and local health regulations on a regular, ongoing basis.
  • Frequently, perform cashier and / or bagging functions
  • Frequently, perform service desk / kiosk and if trained, bookkeeper functions
  • Perform all other duties as assigned.

QUALIFICATIONS

  • Effective communication and customer service skills.
  • Must meet minimum age requirements to perform specific job functions (18 years of age).
  • Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
  • Demonstrated ability to perform the technical requirements of cashier and service desk / kiosk.
  • Prerequisite Training :

  • Service Desk / Kiosk Stores : Completed Cashier / Service Associate and Service Desk / Kiosk training packets
  • Non-Service Desk / Kiosk Stores : Completed Cashier (non-service desk / kiosk) training packet
  • Physical Requirements

  • Perform repetitive hand and arm motions while standing / walking the majority of the shift.
  • Bend and lift products weighting up to 15 pounds continuously, 25 pounds frequently and 50 pounds on occasion.
  • Push or pull up to 75 pounds on occasion.
  • Work in and out of inclement weather when necessary.
  • Gather up to five shopping carts and push them to designated areas.
  • Be able to handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, house plants / flowers and household cleaners.
  • Have sufficient visual acuity to check identification cards, checks, invoices and other written documents.
  • PREFERRED REQUIREMENTS

  • Promote customer goodwill by providing high standards in customer service and resolving issues quickly and courteously.
  • Maintain effective work schedules for front-end & service desk / kiosk associates to meet business traffic requirements and minimize customer inconvenience.
  • Handle cash pickups and change orders as requested and log as required.
  • Verify all customer IDs presented and observe store policies pertaining to the acceptance of checks, and the sale of tobacco / alcoholic beverages.
  • Provide customers and associates with hassle-free refunds while applying all applicable guarantees
  • Supervise performance of all duties and responsibilities of all front-end and service desk / kiosk associates as assigned by Manager of Customer Service
  • Treat all associates with fairness, dignity, and respect. Provide recognition of accomplishments and offer constructive counseling when necessary.
  • Must be able to meet the physical requirements of the position, with or without reasonable accommodations.
  • Salary range is between $ 17.35 - $24.75 Hrly

    Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.

    Create a job alert for this search

    Service Leader • Buxton, Maine, United States

    Related jobs
    Airport Customer Service Rep

    Airport Customer Service Rep

    TradeJobsWorkforce • 03839 Rochester, NH, US
    Full-time
    Make an impact in the role of Airport Customer Service Rep to support the preparation and delivery of goods or services, manage daily responsibilities with a focus on quality and efficiency, and ga...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service Representative - PT

    Customer Service Representative - PT

    Avis Budget Group • Portland, ME, US
    Full-time +1
    Avis Budget Group Job Opportunity.Monthly Commission Opportunity Shift Premium May Apply.Immediately hiring! If the idea of spending the day sitting behind a desk in a call center or working as a c...Show more
    Last updated: 30+ days ago • Promoted
    Customer Return Representative - PT

    Customer Return Representative - PT

    Avis Budget Group • Portland, ME, US
    Full-time +1
    Job Opportunity At Avis Budget Group.Immediately hiring! We are now seeking driven and energetic people, like you, to join our growing Avis Budget Group enterprise. You'll be an appreciated and valu...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service / Lot Attendant

    Customer Service / Lot Attendant

    U-Haul • Portland, ME, US
    Full-time
    Customer Service / Lot Attendant.Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative.As a Custom...Show more
    Last updated: 30+ days ago • Promoted
    Retail Manager- Customer Experience Manager PT

    Retail Manager- Customer Experience Manager PT

    Michaels • Portland, ME, US
    Full-time +1
    Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes.Maintain store recovery standards to deliver...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service Supervisor

    Customer Service Supervisor

    Unifi • Portland, ME, US
    Full-time
    Customer Service Supervisor (Delta) - Portland.The Unifi Customer Service Supervisor is responsible for supervising employees to their assigned shifts to ensure the daily activities are performed s...Show more
    Last updated: 10 days ago • Promoted
    Customer Service Supervisor

    Customer Service Supervisor

    Oldcastle BuildingEnvelope, Inc. • Westbrook, ME, US
    Full-time
    The Customer Service Supervisor is focused on fostering a teamwork environment and reports to the Regional Customer Service Manager. This role is onsite with the Customer Service team in Westbrook, ...Show more
    Last updated: 30+ days ago • Promoted
    PT Customer Experience Manager

    PT Customer Experience Manager

    Michaels • Biddeford, ME, US
    Full-time +1
    Store - BIDDEFORD, ME Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes.Maintain store recover...Show more
    Last updated: 30+ days ago • Promoted
    interim Team Leader

    interim Team Leader

    Tractor Supply • Portland, ME, US
    Temporary
    The Interim Team Leader assumes the responsibilities of a Team Leader on a temporary basis.The Interim Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with th...Show more
    Last updated: 30+ days ago • Promoted
    Care Team Patient Services Representative - 2,000 Signon Bonus

    Care Team Patient Services Representative - 2,000 Signon Bonus

    Martin's Point Health Care • Scarborough, ME, US
    Full-time
    Join Martin's Point Health Care.An innovative, not-for-profit health care organization offering care and coverage to the people of Maine and beyond. As a joined force of "people caring for people," ...Show more
    Last updated: 3 days ago • Promoted
    Customer Service Representative - Urgently Hiring!

    Customer Service Representative - Urgently Hiring!

    LoanMax Title Loans • Portland, ME, United States
    Full-time
    LoanMax Title Loans - Now Hiring!.Deering Ave, Portland, ME 04103.Customer Service Representative (Full-Time, In-Person). LoanMax Title Loans is seeking a.Customer Service Representative.We are look...Show more
    Last updated: 30+ days ago
    Store Customer Service Specialist

    Store Customer Service Specialist

    Sherwin Williams • South Portland, ME, US
    Full-time
    This position is essential to the success of our retail stores.Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about S...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service Representative - Now Hiring!

    Customer Service Representative - Now Hiring!

    LoanMax Title Loans • Portland, ME, United States
    Full-time
    LoanMax Title Loans - Now Hiring!.Deering Ave, Portland, ME 04103.Customer Service Representative (Full-Time, In-Person). LoanMax Title Loans is seeking a.Customer Service Representative.We are look...Show more
    Last updated: 30+ days ago
    Team Leader

    Team Leader

    Tractor Supply • Portland, ME, US
    Full-time
    The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a Legendary Customer ...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service Rep(03001) - 788 Forest Ave

    Customer Service Rep(03001) - 788 Forest Ave

    Domino's Pizza • Portland, ME, US
    Full-time
    You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service Rep

    Customer Service Rep

    TradeJobsWorkforce • 03867 Rochester, NH, US
    Full-time
    We’re looking for a Customer Service Rep to support the preparation and delivery of goods or services, work collaboratively across teams and departments, and assist with organizing, stocking, and g...Show more
    Last updated: 30+ days ago • Promoted
    Retail Customer Service / Balloon

    Retail Customer Service / Balloon

    Michaels • Auburn, ME, US
    Full-time +1
    Deliver friendly customer service, help customers shop our store, and find what they're looking for.Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and...Show more
    Last updated: 30+ days ago • Promoted
    Lead Customer Service Representative, Full or Part Time

    Lead Customer Service Representative, Full or Part Time

    Circle K • Gray, ME, US
    Part-time
    Lead Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow you...Show more
    Last updated: 30+ days ago • Promoted
    Remote Customer Service Rep

    Remote Customer Service Rep

    TradeJobsWorkforce • 03839 Rochester, NH, US
    Remote
    Full-time
    We’re looking for a Remote Customer Service Rep to support the preparation and delivery of goods or services, follow safety procedures and company policies, and gain knowledge of company offerings ...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service Representative

    Customer Service Representative

    LoanMax Title Loans • Portland, ME, United States
    Full-time
    LoanMax Title Loans - Now Hiring!.Deering Ave, Portland, ME 04103.Customer Service Representative (Full-Time, In-Person). LoanMax Title Loans is seeking a.Customer Service Representative.We are look...Show more
    Last updated: 30+ days ago