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INBOUND OPERATIONS MANAGER

INBOUND OPERATIONS MANAGER

Last Bottle WinesAmerican Canyon, CA, US
2 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Inbound Operations Manager

Department : Warehouse Operations

Location : American Canyon, CA (Onsite)

Salary : $90,000-$100,000 / Salary + 10% Annual Bonus

Reports To : Director of Operations

About Us :

Last Bottle, Inc. and its sister-companies belong to a portfolio of much-loved wine businesses—each with a distinct identity, loyal following, and shared commitment to excellence. From daily deal sites to exclusive club experiences, we lead the industry with innovation, integrity, and an obsession for quality. Our team sits at the intersection of tradition and technology, building the future of wine while staying rooted in what makes it special.

About the Role :

The Inbound Operations Manager is responsible for overseeing all inbound functions within our warehouse including receiving, product verification, put away, and bulk storage management. This leader ensures that all incoming POs are accurately received, inspected, and entered the WMS, and that products are efficiently stowed into the correct racking or bulk storage locations to maintain optimal warehouse flow and inventory accuracy.

This role is critical to maintaining the heartbeat of our fulfillment operation, partnering closely with Inventory, Procurement, and Warehouse Leadership to ensure that inbound processes align with daily shipping priorities, space utilization plans, and safety standards.

Key Responsibilities :

  • Receiving Management :

Oversee all inbound shipments, including scheduling, unloading, inspection, and verification against purchase orders.

  • Ensure all receipts are promptly entered into the Warehouse Management System (WMS) with full traceability and accuracy.
  • Partner with Procurement and Inventory teams to resolve discrepancies, damages, or short shipments.
  • Put away & Storage Optimization :
  • Direct the put away process to guarantee efficient stow and accurate product placement in racking, bin, or bulk storage locations.

  • Maximize warehouse capacity and ensure inventory integrity through proper slotting and location management.
  • Collaborate with the Director of Operations to refine zoning, racking strategy, and equipment utilization.
  • Leadership & Team Development :
  • Manage and develop a team of inbound leads and associates, fostering a culture of accountability, safety, and continuous improvement.
  • Schedule and allocate labor across split shifts to meet inbound volume and service level goals.
  • Conduct training on receiving and WMS best practices, equipment operation, and safety protocols.
  • Process Improvement & KPIs :
  • Establish, track, and report on inbound metrics (dock-to-stock time, receiving accuracy, put away rate, and space utilization).

  • Identify bottlenecks and implement process improvements to improve speed and reduce handling costs.
  • Ensure inbound areas meet 5S standards and compliance with OSHA and company safety policies.
  • Inventory Management :
  • Year-round cycle counting
  • Pre-Sale inventory counting
  • Maintain accurate inventory practices
  • Identify and reduce inventory discrepancies
  • Qualifications :

  • 5+ years of warehouse or distribution experience, with at least 2 years in a leadership or supervisory capacity.
  • Proven expertise with WMS platforms (Linnworks, NetSuite, or equivalent preferred).
  • Strong understanding of inbound logistics, PO reconciliation, and warehouse layout optimization.
  • Excellent organizational, problem-solving, and communication skills.
  • Ability to thrive in a fast-paced environment and manage multiple priorities under tight deadlines.
  • Forklift certification and experience with MHE (order pickers, reach trucks, pallet jacks) preferred.
  • Core Competencies :

  • Ownership Mentality : Takes full responsibility for results and continuous improvement of inbound workflows.
  • Operational Excellence : Balances speed, accuracy, and efficiency across receiving and put away functions.
  • Team Leadership : Builds a motivated and safety-minded team that drives performance and accountability.
  • Cross-Functional Collaboration : Communicates effectively with Procurement, Inventory, and Fulfillment teams to maintain alignment.
  • What We Offer :

  • Competitive salary with bonus potential
  • Health, dental, and vision benefits
  • 401(k) with company match
  • Create a job alert for this search

    Operation Manager • American Canyon, CA, US

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