Assistant Store Manager
Extra Space StorageBethesda, MD, United States30+ days ago
Job type
- Full-time
Job descriptionBuild and maintain strong customer relationships by identifying storage needs and providing tailored solutions. Maximize sales objectives through unit rentals, unit insurance, and moving supplies. Ensure our highest standards of cleanliness are met through continuous maintenance of the site, including the office, interior and exteriors of the storage building and surrounding areas. Perform daily site safety inspections, including lock checks. Address and resolve customer concerns related to billing, security, auctions, and proper site usage. Handle cash transactions, balance receipts, follow up on delinquent payments, process customer payments, and complete daily bank deposits. Protect our strong company culture by establishing and maintaining professional relationships with all Extra Space employees. Perform additional duties as assigned. 1+ year of customer-facing work experience. Sales experience preferred. Current valid driver’s license and access to a reliable personal vehicle; except in New York City and Brooklyn. High School diploma or GED is required; college education is a plus. Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job duties with varying physical demands and exposure to seasonal weather conditions. Regular tasks include standing, walking, climbing stairs, bending, sitting, and lifting. Regularly required to lift or move items up to 35 lbs. and occasionally up to 50 lbs.
Overview
The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This role ensures the facility meets high cleanliness standards and consistently delivers operational excellence. The Assistant Manager is accountable for building customer relationships through in-person and phone interactions, presenting a structured sales process, and managing customer accounts. This location is closed on Sundays. Will work between multiple stores in the district. Salary : $18 - $20 per hour, based on experience.
Benefits We Offer You
- Work / life balance that allows you to work 5 days a week and be off work by 6pm.
- Outstanding company culture with growth opportunities throughout the U.S.
- Competitive starting pay.
- Paid Time Off accrued throughout the year, increasing with years of service.
- Generous 401(k) match with Traditional and / or ROTH choices.
- Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution.
- EXTRAHealthy Wellness Program with rewards towards your medical premium.
- BenefitHub discounts : apparel, auto, electronics, entertainment, pets, travel, etc.
Your Responsibilities
Your Qualifications
Work Environment & Physical Requirements
Find additional career opportunities at careers.extraspace.com
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Assistant Store Manager • Bethesda, MD, United States
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