Job Description
Job Description
TGI FRIDAYS / / Store 2598
Role Purpose
Mixes and serves alcoholic and non-alcoholic drinks to Guests of bar and service bar following standard recipes and the company’s alcoholic beverage policies; merchandises drinks; and is attentive to Guests, making them feel welcome, at all times.
Key Responsibilities and Accountabilities
- ID all Guests ordering alcoholic beverages who appear to be 40 years old or younger.
- Maintains a warm, welcoming, “Corner Bar” atmosphere
- Properly and promptly prepare, garnish, and serve drinks to Guests
- Provides a personal touch to repeat guests such as learning names and favorite drinks
- Coordinate food orders from Guests seated in the bar area with the kitchen
- Learn the menu and make recommendations when appropriate
- Upsells Guests on food or drink items where appropriate
- Keeps a clean, organized bar area
- Accurately rings up all orders in the POS system
- Following all relevant brand standards for service
Qualification Requirements
Must be dressed neatly and well groomed in company approved uniform at all timesMust be able to operate P.O.S. system , make change correctly and make credit card transactionsMust be able to calmly respond to angry Guests and notify a ManagerMust be able to pass bar validationMust be able to respond clearly to Guests’ requestsMust be able to hear well amongst loud background noiseMust be able to frequently lift 30 lb. cases and carry short distances, up or down stairs