Auto Claims Specialist

A company is looking for an Inside Auto Claims Specialist to assist customers with auto loss claims.

Key Responsibilities

Manage auto claims from initiation to resolution, ensuring timely and accurate handling

Communicate with various stakeholders to gather information and provide updates on claims

Conduct thorough investigations and negotiate settlements to achieve fair outcomes

Required Qualifications, Training, and Education

High school diploma or equivalent; relevant experience in claims or customer service preferred

Familiarity with insurance policies and claims processes

Ability to use internal tools for assessing claims and making decisions

Critical thinking skills for evaluating claims and resolving complex cases

Experience in negotiation and settlement processes