Pharmacy Manager

Job Description

Job Description

Mixlab, the fast-growing veterinary compounding pharmacy, is hiring a Pharmacy Manager to support our Milwaukee pharmacy operations. This role reports directly to the Pharmacist-In-Charge (PIC) and serves as the primary backup for the PIC when necessary. The Pharmacy Manager will oversee pharmacy technicians and pharmacists, ensuring optimal performance, adherence to policies, and continuous operational excellence in the processing department and compounding lab.

This is a full-time, salary role with a base compensation of  $130,000-140,000 per year. Pay is determined by individual qualifications, licensure, experience, and skillset.

Leadership & People Management

• Directly and indirectly manage pharmacy technicians and pharmacists in processing and compounding departments, conducting regular 1 : 1 meetings, setting clear performance expectations, and tracking key performance indicators (KPIs).
• Cultivate a culture of accountability and engagement by setting clear performance metrics and fostering open communication.
• Ensure all production and service goals are met daily, including script number and cost targets, and eliminating missed orders (orders packed after ready-by time).
• Establish critical team communications and ensure pharmacists focus on pharmacist-specific tasks while delegating appropriately to technicians and leads.
• Ensure adequate staffing coverage to meet daily demand and create contingency plans for potential gaps.
• Provide real-time performance feedback and short-term objective alignment to ensure operational efficiency.
• Serve as the final line of defense against significant operational disruptions, including regulatory, legal, and licensing compliance, triage inventory management, pharmacy cleanliness, and exception workflow resolution.
• Resolve personnel disputes and foster a harmonious working environment aligned with Mixlab’s values.
• Directly oversee performance, schedules, and feedback / coaching of area leads and staff pharmacists, ensuring structured career development pathways.
• Oversee and maintain an effective pharmacy training program, assigning subject matter expert trainers for onboarding and ongoing employee development.
• Hold teams accountable to performance metrics and behavioral standards while developing and implementing incentive programs to recognize high performers.
• Develop and optimize Lead<>

Tech relationships to ensure corrective action is properly escalated and addressed at the right levels.

Performance Management & Quality Assurance

Compounding Lab Oversight

and

standards and identifying process enhancements.

Operational Excellence & Compliance

About You

, and industry best practices for veterinary compounding.

What We Offer

Mixlab is the first modern pet pharmacy that focuses on creating high-quality, custom medications and delightful experiences for pets, their parents and veterinarians. By putting service at the heart of everything we do, we're able to provide the best personalized care for our furry friends, as well as those who care for them. Mixlab is proud to be a PCAB-accredited compounding pet pharmacy.  Check us out on Instagram or see our 5 star reviews on Google, Yelp and Facebook!

We are committed to a workplace that thrives on inclusion, diversity, equity, and access (IDEA). As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Mixlab is also committed to hiring practices that support access, equal opportunity and reasonable accommodation for individuals with disabilities. To request reasonable accommodation for your application or interview, please contact the Mixlab Talent Acquisition team at talent@mixlabrx.com or call 929-207-2659.

Pay ranges at Mixlab are based on competitive market data for our industry and company size. In addition to base pay, our total compensation package for full-time employees includes benefits and equity. We determine individual pay based on qualifications for the role, experience level, and skillset, and we expect offers made to candidates to fall throughout the range advertised.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.