Records Manager - UHP - Salt Lake Co.

Records Manager

If you like to work independently and exercise judgment in office specialties and perform complex production tasks, then this job is for you! The Department of Public Safety, Utah Highway Patrol is looking for a Records Manager to provide secretarial and administrative support located at the Utah Highway Patrol Salt Lake Section Office. Principle duties as a valued member of our team will include providing office support at the Utah Highway Patrol Office. This will require specialized office skills plus, comprehensive knowledge of pertinent rules, regulations, polices and procedures.

Position is 40 hours per week

Dealing with public exchanges requiring thoughtful communication and positive interpersonal skills

Processing a variety of agency confidential documents by reviewing for accuracy and completeness, updating information, and evaluating against policy

Providing the public and others with information and assistance to complete forms and applications

Retrieving data found in databases to generate requested reports

Maintaining and creating files or record keeping systems

Sorting, labeling, filing and retrieving documents, or other materials.

Receiving, researching, and responding to incoming questions or complaints.

Providing information, explaining policy and procedures, and facilitating a resolution.

Monitoring, tracking, and following up on documentation, case files or other assignments to ensure appropriate timelines are met and action completed.

Writing / originating correspondence, documentation, and other written communication.

Processes payments for authorized reports and files timely financial paperwork as required.

The ideal candidate for this position is someone who :

Has professional customer service skills

Has great communication skills

Has computer skills with Word, Excel, etc.

Knows how to deal with people in a manner which shows sensitivity, tact and professionalism

Why should you join our team? We offer the work life balance, opportunities for growth and the upward mobility youve been searching for! Affordable premiums for health, dental, vision benefits that begin on your first day of employment. Division employees annually enjoy 11 paid holidays while also accruing sick and annual (vacation) leave.