Customer Service Representatives
Fort Worth, TX (76137) | Onsite
REQUIRED QUALIFICATIONS
- High School Diploma or GED
- Clear criminal background required
- Minimum typing speed of 30 WPM
- Strong communication skills and dependability
PREFERRED SKILLS
Previous call center or help desk experienceBilingual Spanish / English a plusFamiliarity with election processes or civic programsCOMPENSATION & SCHEDULE
$17 / hrHours :Monday – Friday, flexible 7am–7pm, with Saturday availability as neededMust be available 5 : 45am–10pm on Friday, October 31st and Tuesday, November 4thW2 | Project-BasedStart Date : 10 / 27 / 2025Job ID : 152469ROLE IMPACT
Support the electoral process by delivering timely, accurate assistance to voters and staff during a high-volume election periodEnsures smooth operations by resolving technical issues and answering voter inquiries, contributing directly to voter access and experienceKEY DUTIES
Respond to inbound calls with professionalism and courtesyProvide technical support and election-related informationDocument call details accurately using internal systemsEscalate complex issues to the appropriate support teamsMaintain high levels of customer satisfaction under pressureEQUIPMENT & WORK ENVIRONMENT
Office-based call center environmentSeated work with repetitive computer useFast-paced, deadline-driven settingExtended hours during peak election datesLEGAL NOTICE
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