0923 (TEX18) Director of Security and Public Safety - War Memorial & Performing Arts Center

Company Description

Job Title : Director of Security and Public Safety

Job Code : 0923 Temporary Exempt, Category 18 (3-year duration)

Location : The War Memorial & Performing Arts Center

Application Opening : November 4, 2025

Application Deadline : Apply Immediately. Application filing will be open through Tuesday, December 2, 2025 and will close thereafter.

Salary Range : Compensation for this classification is dependent on experience and may range from $144,560 - $213,512.

Recruitment ID : RTF0161123-01120754

ABOUT THE SAN FRANCISCO WAR MEMORIAL & PERFORMING ARTS CENTER

The San Francisco War Memorial and Performing Arts Center, a monument to San Francisco veterans and the birthplace of the United Nations, is the civic home of the arts in San Francisco. Our mission is to provide access to the arts for the community, generating fond memories and a desire to return for all.

Comprised of the War Memorial Opera House, Louise M. Davies Symphony Hall, Herbst Theatre, The Green Room, The Wilsey Center (Atrium Theater, Education Studio), and Harold L. Zellerbach Rehearsal Hall, the San Francisco War Memorial & Performing Arts Center is a landmark cultural institution owned and operated by the City and County of San Francisco. These uniquely beautiful performing arts venues have a combined capacity of over 7000 seats, and make the War Memorial a primary destination for world‑class entertainment in the Bay Area.

Overview

The Director of Security and Public Safety is a strategic leader responsible for the comprehensive oversight and administration of security operations for a prestigious, world‑class performing arts center. This role requires a visionary approach to security management, ensuring the safety and security of the campus through innovative solutions and strategic partnerships. Position requires a demonstrated work ethic, and a significant level of professionalism, trust, discretion and integrity. The Director will engage with a diverse array of stakeholders, including the public, arts organizations, tenants, staff, trustees, outside contract partners, and city departments.

Please read all information thoroughly before applying

Key Responsibilities

• Strategic Security Leadership : Develop and implement a forward‑thinking security strategy for all buildings, grounds, and events. Lead a diverse workforce, including Permanent Civil Service, Temporary Exempt, Part‑Time / As‑Needed, and Contract staff.
• Risk Management and Emergency Preparedness : Design and enforce advanced safety protocols and emergency procedures. Lead comprehensive risk assessments, investigations, and incident resolution initiatives.
• Stakeholder Collaboration : Act as the principal liaison for public agencies, dignitaries, board members, and private security details. Build and maintain strategic relationships with key external partners, including SFPD, SFFD, and Veteran’s Affairs.
• Operational Excellence : Ensure the operational readiness of security personnel, oversee scheduling, and manage the security division’s budget. Develop and enforce robust safety and security policies and procedures.
• Talent Management : Supervise, evaluate, and develop security staff. Implement standard operating procedures and training programs. Together with Human Resources, address employee relations and labor management issues with strategic insight.
• Innovative Project Management : Lead and oversee critical projects such as integrated radio communication systems, campus‑wide video monitoring, emergency response systems, and advanced patron screening technology.

Impact on Operations

Crisis Management

Financial and Budget Acumen

Unique Aspects of the Role

Innovative Initiatives : Drive the implementation of state‑of‑the‑art security projects and technologies.

Qualifications

Minimum Qualifications

These minimum qualifications establish the education, training, experience, special skills and / or license(s) which are required for employment in the classification. May include additional duties as assigned.

License and Certification

Physical Requirements

Working Conditions

Additional Information

Desirable Qualifications

Verification of Education and Experience

What else should I know about the Selection Process?

Terms of Announcement

Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by posting the correction on the Department of Human Resources website at https : / / careers.sf.gov / .

Additional Information Regarding Employment with the City and County of San Francisco

Where and How to Apply :

All job applications for the City and County of San Francisco must be submitted through our online portal. Please visit https : / / careers.sf.gov / to begin your application process.

Applications must be filled out thoroughly and completely. Please do not state “See Resume” on the application. Resumes cannot be a substitute for the Application. Please make sure it is absolutely clear in your application exactly how you meet the minimum qualifications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Please be aware that any misrepresentation of this information may disqualify you from this recruitment or future job opportunities.

Computers are available for the public (9 : 00 a.m. to 4 : 00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor and at the City Career Center at City Hall, 1 Dr. Carlton B. Goodlett Place, Room 110.

Ensure your application information is accurate, as changes may not be possible after submission. Your first and last name must match your legal ID for verification, and preferred names can be included in parentheses. Use your personal email address, not a shared or work email, to avoid unfixable issues.

Applicants will receive a confirmation email from notification@smartrecruiters.com that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

If you have any questions, you may contact Kate Gagnier at Kate.Gagnier@sfgov.org

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV / AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

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