Utility Account Representative
Creative Financial StaffingMishawaka, IN, US1 day ago
Job type
- Full-time
Job descriptionPhone Support : Answer an average of 50 incoming calls per day across multiple phone lines, assisting customers with questions regarding balances, payments, and service status. Learn the billing and account systems to respond accurately and help prevent service disconnections. Participate in hands-on training using dual headsets to learn common inquiries and system navigation. Applications : Review and process applications for new service setup, service transfers, and disconnections. Learn proper documentation procedures and ensure applications are complete and accurate. Account & Billing Support : Review disconnect lists, process extensions, and communicate payment policies. Demonstrate strong attention to detail and understanding of account balances and due dates. In-Person Customer Service : Greet walk-in customers and assist with new accounts, disconnections, or billing questions. Provide professional, empathetic support while maintaining compliance with company policies and procedures. Administrative & Clerical Duties : Perform scanning, filing, and account maintenance tasks to ensure all documents are accurately saved to customer records. Cash Handling (Future Responsibility) : After extended training and City approval, may assist with counting and reconciling cash drawers for in-person payments. Accuracy and accountability are essential. Strong customer service and communication skills with a friendly and professional demeanor Ability to handle approximately 50 calls per day across multiple phone lines and multitask efficiently Basic math skills and attention to accuracy when handling account balances or payments Computer proficiency; ability to learn internal systems quickly Experience in utilities, banking, or municipal services a plus Must demonstrate dependability, empathy, and good judgment when assisting customers
Position : Utility Account Representative
Location : Mishawaka, IN | Onsite | Full-Time
Schedule : Monday-Friday, 8 : 00 a.m. - 5 : 00 p.m. (one-hour lunch)
About the Opportunity for a Utility Account Representative :
- Join a welcoming and community-focused organization where customer service truly makes a difference.
- This position offers variety in daily responsibilities - from answering phones to assisting walk-in customers and processing applications.
- The ideal candidate is dependable, detail-oriented, and enjoys helping customers by providing clear answers, accurate account support, and excellent service.
Overview of the Utility Account Representative :
Preferred Qualifications for the Utility Account Representative :
Salary :
$39,570.00 to $45,320.00
#INOCT2025
Click here to apply online
Create a job alert for this search
Account Representative • Mishawaka, IN, US
Related jobs
Territory Sales Account Manager.Well established, reputable and growing environmental services company in the South Bend, Indiana area is looking for a Territory Sales Account Manager.The ideal can...Show moreLast updated: 6 days ago
United Wireless, you will be part of a team of experts that brings the brand to life.Your role will involve building excitement around products and services, offering personalized solutions to cust...Show moreLast updated: 30+ days ago
Ready to jump-start your career and take charge of your earning potential?.At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fast-pac...Show moreLast updated: 30+ days ago
Title : Account Associate - Commercial Lines.Construction, Contractors, Habitational, Property, Workers Comp.Active Property & Casualty P&C License Required.
Please note : If this position is posted a...Show moreLast updated: 10 days ago Ready to jump-start your career and take charge of your earning potential?.At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fast-pac...Show moreLast updated: 30+ days ago 
Account Sales Representative Job Duties : Identifies market potential by qualifying accounts.Initiates sales process by scheduling appointments.
making initial presentation; understanding account re...Show moreLast updated: 30+ days ago
Our mission statement begins with you : .At Craft-Bilt, we are committed to delivering top-tier products to our customers through innovation, dedication, and a people-first approach.We believe in bui...Show moreLast updated: 24 days ago
AlliedTravelCareers is working with Prime HealthCare Staffing to find a qualified Occupational Therapist (OT) in Elkhart, Indiana, 46517!.
Prime HealthCare Staffing, a national health care staffing ...Show moreLast updated: 1 day ago AlliedTravelCareers is working with AMN Healthcare Allied to find a qualified Physical Therapist (PT) in VICKSBURG, Michigan, 49097!.
Job Description & Requirements.Physical Therapist - Outpatie...Show moreLast updated: 11 days ago 
Seeking a job that fits around your life? Look no further! We provide.Full-time, part-time, and weekend positions are all available! Embrace the possibilities by adding this side gig or growing a n...Show moreLast updated: 7 days ago Ready to jump-start your career and take charge of your earning potential?.At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fast-pac...Show moreLast updated: 30+ days ago Ready to jump-start your career and take charge of your earning potential?.At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fast-pac...Show moreLast updated: 30+ days ago 
Account Manager Job Duties : Manage multiple accounts, ensuring that a high level of customer ret...Show moreLast updated: 30+ days ago
As a member of a sales team, the sales professional is responsible for new business development, account implementation and maintaining and deepening customer relationships within a defined geograp...Show moreLast updated: 30+ days ago As an Account Manager, you will be responsible for providing growth on current accounts, including : Grow Revenue and Achieve Profit goals on assigned accounts.
Respond to customer inquiries via pho...Show moreLast updated: 30+ days ago 
Are you a great salesperson that is able to build relationships and close deals? Do you love helping small businesses and entrepreneurs in your community grow and thrive? Want to make a great livin...Show moreLast updated: 30+ days ago
Join an elite group of sales professionals bringing customized, white glove experiences directly in the customers home.Field Sales Representatives at AT&T are driven to connect every interaction is...Show moreLast updated: 30+ days ago Title : Account Manager - Commercial Lines.Construction, Contractors, General .Please note : If this position is posted as either fully remote and / or hybrid, in accordance with company policy, indivi...Show moreLast updated: 22 days ago 
Healthcare Account Representative.For over 125 years, Gordon Food Service has delivered the excellence, expertise, and quality products our customers need to design successful culinary operations a...Show moreLast updated: 3 days ago
We are actively looking to hire talented Therapists in the area, who are passionate about patient care and committed to clinical excellence.
Wanting to deliver high quality behavioral healthcare.Int...Show moreLast updated: 15 days ago
- Promoted
Territory Sales Account Manager
RandstadSouth Bend, IN, USFull-time
Sales Representative - Benton Harbor, MI - United Wireless, a T-Mobile AR
United WirelessBenton Harbor, MI, USAFull-time
Quick Apply
- Promoted
Insurance Sales Representative - Bonuses and Travel Incentives
Platinum Supplemental InsuranceMishawaka, IndianaFull-time
Account Associate - Commercial Lines (Remote Opportunity)
Insurance Office of AmericaSouth Bend, IN, USFull-time
- Promoted
Sales Representative - Luxury Travel Incentives
Platinum Supplemental InsuranceMishawaka, IndianaFull-time
- Promoted
Account Sales Representative
TradeJobsWorkforce46567 Syracuse, IN, USFull-time
Regional Account Manager - Ohio Valley
Craft-Bilt Manufacturing Co.South Bend, IN, USAFull-time
Quick Apply
- Promoted
Travel Occupational Therapist (OT) - $1,838 per week in Elkhart, IN
AlliedTravelCareersElkhart, IN, USFull-time
- Promoted
Travel Physical Therapist (PT) - $1,746 to $1,816 per week in Vicksburg, MI
AlliedTravelCareersVICKSBURG, MI, USFull-time
- Promoted
Entry Level Tax Preparer
Jackson Hewitt - 1789Plymouth, IN, USFull-time +1
- Promoted
Sales Representative - Bonuses and Travel Incentives
Platinum Supplemental InsuranceElkhart, IndianaFull-time
- Promoted
Outside Sales Representative
Platinum Supplemental InsuranceSOUTH BEND, IN, USFull-time
- Promoted
Account Manager
TradeJobsWorkForce46567 Syracuse, IN, USFull-time
- Promoted
Account Manager- LTL / Freight
Federal Express CorporationSouth Bend, IN, United StatesFull-time
- Promoted
Account Manager - Earn Up to $37 / hr
TradeJobsWorkforce46567 Syracuse, IN, USFull-time
- Promoted
Outside Sales Representative
AppstarSouth Bend, IN, USFull-time
- Promoted
Field Sales Representative
AT&TMishawaka, IN, United StatesFull-time
Account Manager - Commercial Lines (Remote Opportunity)
Insurance Office of AmericaSouth Bend, IN, USFull-time
- Promoted
Healthcare Account Representative
Gordon Food ServiceMishawaka, IN, USFull-time
- Promoted
Licensed Marriage and Family Therapist (LMFT)
LifeStance HealthThree Rivers, MI, USFull-time