IT Help Desk II - 1st and 2nd ShiftStrohwig Industries Inc • Richfield, WI, US
No longer accepting applications
IT Help Desk II - 1st and 2nd Shift
Strohwig Industries Inc • Richfield, WI, US
1 day ago
Job type
- Full-time
Job descriptionConfigures, maintains, and deploys desktop operating systems, ensuring data integrity and system security; installs, configures, troubleshoots, and responds to desktops, laptops, and mobile device user concerns. Addresses and resolves user accounts, software, hardware, network connectivity, and other computer-related technologies. Interviews users to collect information, and handles problem recognition, research, isolation, resolution, and follow-up for routine and advanced user problems, referring more complex issues to Lead IT or Network / System Administrator. Maintains and updates virus protection on PCs. Coordinates with the Lead IT or Network / System Administrator to complete projects. Performs routine and ongoing preventative maintenance on all company PCs. Assist in maintaining fixed asset inventory of all hardware. Creates and maintains system documentation, including updates, help desk history records, and related problem documentation. Assists in writing and revising user training manuals and procedures. Assists in developing training materials such as exercises and visual displays. Trains users on software and hardware at their stations or in a classroom setting. Installs personal computers, software, and peripheral equipment. Stays current with technology through resourcing publications and educational opportunities. Identifies and resolves problems promptly; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem-solving situations; uses reason even when dealing with emotional topics. Knows project management software, spreadsheet software, Word Processing software, ticketing, and remote access applications. Assesses own strengths and weaknesses. Pursues training and development opportunities. Strives to build knowledge and skills to work toward continuous advancement. Shares expertise with others. Performs other duties as requested. Associate degree in Computer Science and 2+ years experience; or 3+ years of experience in a similar support position. Proficiency in Microsoft Office. Experience with MS365 Teams. Demonstrated communication skills. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or government regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers, clients, customers, and the general public. Ability to solve practical problems and deal with various concrete variables in situations with limited standardization. Ability to interpret instructions furnished in written, oral, diagram, or schedule form. Demonstrated customer service skills. Certification in A+ or Microsoft MCSA. Frequently required to talk or hear. Frequently required to sit, stand, walk, push, pull, bend to the floor, use hands to finger, handle, or feel, and reach with hands and arms. Occasionally required to climb or balance; stoop, kneel, crouch, or crawl. Frequently required to lift and move up to 10 pounds and occasionally lift and move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Read English. Communicate effectively with employees. Primarily office-based position in a climate-controlled, low to moderate noise environment. Occasionally requires work to be performed on the shop floor. Moderate noise levels from operating machines in the shop. Physical hazards from moving equipment and machine parts in the shop. Breaking fumes, dust, and mist in the shop. Skin exposed to oils and cutting fluids in the shop.
BENEFITS
- Medical & Vision Insurance
- Supplemental Insurance Plans Available
- Dental Insurance (Company paid)
- STD and Life & AD&D Insurance (Company paid)
- 401(K) Matching
- PTO & Unpaid Excused Absences
- Uniforms (Company paid)
- Training & Apprenticeship Opportunities
- Safety Shoe & Glasses Reimbursement Program
- Gym Membership Reimbursement Program
- 15% Shift Premium - 2ND SHIFT ONLY
JOB SUMMARY
IT Help Desk II configures and maintains desktop, laptop, and mobile device operating systems and provides technical support for all Company employees. They also aid System Administrator and Network Administrator as needed.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The above list reflects the general details describing the position's principles and essential functions. It shall not be construed as the only duties assigned for the job. An individual in this position must successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
MINIMUM QUALIFICATIONS
PREFERRED QUALIFICATIONS
PHYSICAL AND MENTAL DEMANDS
The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
WORKING ENVIRONMENT
The work environment characteristics described here represent those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Need someone for 1st & 2nd Shift
Compensation details : 26-32 Hourly Wage
PI5e028fe57c5a-29952-38921312
#True
Create a job alert for this search
It Help Desk • Richfield, WI, US
Related jobs
Improving America's infrastructure isn't for the weak.It takes grit, determination, and hard work to execute high impact projects.
Michels Corporation engages 8,000 people and 18,000 pieces of heavy...Show more
Seasonal Driver Helper As a driver helper you’ll ride along with a package delivery driver in our iconic brown trucks and help deliver packages to businesses and homes in your community.During you...Show more
We're Not Just in the Packaging Business-We're in the "Wow" Business.Pregis is in the packaging business to protect what matters.
We are committed to providing our customers and employees sustainabl...Show more
Compeer Financial is a member-owned cooperative located in Illinois, Minnesota and Wisconsin.We bring together team members with a variety of backgrounds and experiences to help provide financial s...Show more
Vetted is seeking a CT Tech for a travel job in Hartford, Wisconsin.The job was posted about 22 hours ago.The assignment starts on Jan 12 and is 13 weeks long with 8 hour shifts 5 days a week.You m...Show more
The IT Support Supervisor will be responsible for the supervision, development, and performance of the IT Help Desk and end-user support team, ensuring high-quality, timely technical assistance acr...Show more
Metalcraft of Mayville is an Equal Opportunity Employer : Minorities / females / veterans / individuals with disabilities / sexual orientation / gender identity.
Metalcraft of Mayville, Inc (West Bend).This rol...Show more
Field Service Technician II - Production Equipment.Spotting a solution and fixing a problem is a tremendous technical skillset.
It requires diligence, determination, and a knack for knowledge.If so,...Show more
With more than 80 years of crafting “The Finest Italian Cheeses Money Can Buy”, Grande is a leader in the industry! Whether partnering with independent pizzerias from coast-to-coast to ensure they’...Show more
That'sthe FACE Culture that we live and breathe here at MRA.MRA (The Management Association) is seeking anIT Specialist.Are you an IT problem-solver who loves helping people and keeping technology ...Show more
Join Our Team as Vice President of Operations Our small, specialty construction company is seeking a Vice President of Operations to lead our team to new heights.
If you are passionate about driving...Show more
At Milwaukee Tool we firmly believe that our People and our Culture are the secrets to our success so we give you the tools you need to be a successful.
Expected to understand, promote, and embod...Show more
Advocate Aurora Health - Medical Center Washington County.A CT Technician operates computed tomography (CT) scanners to capture detailed images of internal structures.
Responsibilities include prepa...Show more
Part-time hours during the school year.Corporate Office or Telecommuting Opportunities.This position offers flexible remote / hybrid work scheduling and we are targeting candidates who are located wi...Show more
About LakeHouse Senior Living : .LakeHouse Senior Living, proudly part of the Discovery Senior Living family of operating companies, manages care- and lifestyle-focused senior living communities in I...Show more
This part time position works at the City Drop-Off Center (750 Sentry Dr.Title : Drop-Off Center Monitor.Schedule : Wednesdays from 11am-7pm and Saturdays from 8am-4pm (Seasonal variations).Work is ...Show more
Metalcraft of Mayville is an Equal Opportunity Employer : Minorities / females / veterans / individuals with disabilities / sexual orientation / gender identity.
Tool and Die Apprentice , 1st shift (West Bend)...Show more
We’re looking for people interested in a part-time remote opportunity to supplement their main income.This position is ideal for professionals, freelancers, and anyone who wants to improve their fi...Show more
Manager of Global IT Service Desk
Michels • Brownsville, WI, United States
Full-time
Last updated: 22 days ago • Promoted
Driver Helper - 1st Shift • •WEEKLY PAY • •
Jooble • West Bend, WI, US
Part-time +1
Last updated: 4 hours ago • Promoted • New!
2nd Shift Setup Technician
Pregis Corporation • Sussex, WI, United States
Full-time
Last updated: 30+ days ago • Promoted
Collateral Services Administrator
Compeer Financial • Fond du lac, WI, United States
Full-time
Last updated: 26 days ago • Promoted
CT Tech in Hartford, Wisconsin - $2,912 / week
Vetted Health • Hartford, WI, United States
Full-time
Last updated: 1 day ago • Promoted
IT Support Supervisor
Rogers Behavioral Health • Oconomowoc, WI, United States
Full-time
Last updated: 11 days ago • Promoted
3rd Shift Production Helper
Metalcraft of Mayville • West Bend, WI, US
Full-time
Last updated: 1 day ago • Promoted
Field Service Technician II - Production Equipment
Canon U.S.A., Inc. • Waukesha, WI, US
Full-time
Last updated: 1 day ago • Promoted
IT Support Desk Representative II
Grande • Fond du Lac, WI, United States
Full-time
Last updated: 8 days ago • Promoted
IT Specialist
MRA - The Management Association • Waukesha, WI, United States
Full-time
Last updated: 10 days ago • Promoted
Vice President of Operations
COST of Wisconsin, Inc. • Jackson, Wisconsin, United States
Full-time
Last updated: 8 days ago • Promoted
Operator I - X Shift
Milwaukee Electric Tool Corporation • West Bend, WI, United States
Full-time
Last updated: 30+ days ago • Promoted
CT Tech - Inpatient
Advocate Aurora Health • Hartford, WI, United States
Full-time
Last updated: 5 days ago • Promoted
Service Desk Intern
Society Insurance • North Fond du Lac, WI, United States
Full-time +1
Last updated: 15 days ago • Promoted
Care Giver / Med Tech (3rd Shift)
Lakehouse Senior Living • Fond du Lac, WI, United States
Full-time
Last updated: 30+ days ago • Promoted
Drop Off Center Monitor
City of Waukesha • Waukesha, WI, United States
Part-time
Last updated: 30+ days ago • Promoted
Tool and Die Apprentice, 1st shift (West Bend)
Metalcraft of Mayville Careers • West Bend, Wisconsin, US
Full-time
Last updated: 30+ days ago • Promoted
Part-Time Side Work - Earn on Top of Your Day Job
Finance Buzz • Hartford, Wisconsin, US
Part-time +1
Last updated: 30+ days ago • Promoted