Site Lead - Louisiana Pain Specialists (LPS)

Position Summary The Site Lead serves as the on-site operational leader for a pain clinic, ensuring smooth daily execution of all front- and back-office functions.

This position is responsible for coordinating patient flow, managing staff communication, and upholding practice standards for clinical efficiency, patient experience, and regulatory compliance.

The Site Lead functions as the bridge between the local practice and corporate support teams, ensuring alignment with operational playbook and performance goals.

Key Responsibilities Operational Leadership

• Coordinate daily workflow, patient flow, and staff communication to ensure efficient and organized clinic operations.
• Serve as the first point of contact for day-of staff questions, troubleshooting, and issue resolution.
• Maintain clinic readiness each day, ensuring compliance with safety, cleanliness, and regulatory standards.
• Partner with the Regional Business Manager and corporate operations to execute daily, weekly, and monthly operational goals.

Patient & Staff Experience

Team Management & Development

Administrative & Financial Oversight

Qualifications 3+ years of multi-site healthcare operations leadership experience, preferably in outpatient or specialty care settings Strong financial acumen with experience managing P&Ls and operational KPIs Demonstrated success leading and developing high-performing teams Working knowledge of healthcare regulatory requirements and compliance standards Excellent interpersonal, communication, and problem-solving skills Proficient in EHR systems and Microsoft Office Suite Key Performance Indicators (KPIs) Revenue performance and net collection rate Patient throughput and provider schedule utilization Staff turnover and engagement Patient satisfaction and no-show rate Budget adherence and cost per encounter Operational compliance audit scores Powered by JazzHR