Director of Strategic Initiatives

Job Description

Job Description

About Us

DoorStep Urgent Care, in partnership with the Children's Clinic of Fredericksburg, is a fast-growing pediatric mobile urgent care startup delivering compassionate, high-quality healthcare directly to families at their DoorStep. Were reimagining pediatric urgent care by offering accessible, parent-friendly care that meets families where they areliterally. As we continue to grow and expand our impact across Virginia, we are looking for a driven, strategic, and solutions-oriented leader to join our team.

Position Overview

The Director of Strategic Initiatives will serve as a key member of the leadership team and act as a thought partner to the COO. This person will monitor business operations and lead special initiatives that drive efficiency, profitability, and scalable growth. While this role encompasses many traditional operational leadership duties, it also prioritizes innovation, cross-functional leadership, and execution of high-impact projects across departments.

This is an ideal role for someone who thrives in a startup environment, enjoys wearing multiple hats, and has a deep understanding of healthcare operations and strategic planning.

Key Responsibilities

Strategic Operations

• Monitor business operations, ensuring clinical and administrative processes run efficiently and in compliance with healthcare standards.
• Identify and resolve bottlenecks in service delivery, scheduling, patient experience, and mobile logistics.
• Lead process improvement initiatives using data to drive decisions.
• Implement systems that improve workflow, staffing utilization, and quality assurance.

Business Growth & Innovation

Project & Team Leadership

Compliance & Financial Oversight

Qualifications

Required :

Preferred :

Key Attributes

Why Join Us?