Benefits:- Dental insurance
- Employee discounts
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Wellness resources
- Bonus based on performance
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Please review the job description below and include a short 12 minute video telling us a little about yourself, your background, and why youd love to join The Delivery Source team. Please email your video to stephanie@thedeliverysource.com
**Applications without a video will not be considered.The Warehouse Clerk at The Delivery Source supports the warehouse operations in handling,
organizing, inspecting and managing inventory in a warehouse that receives and delivers
furniture, fixtures, and home furnishings. This role includes receiving shipments, maintaining
accurate data entry records, and ensuring all furniture is received in good condition. The
Warehouse Clerk assists with quality control and inspection, warehouse organization, and other
customer service and administrative tasks while adhering to safety and operational guidelines.
This role must have a team player attitude with experience working in a fast-paced warehouse
environment, that can multi-task while staying focused and productive; customer service
oriented, fine attention to detail, as well as experience using spreadsheet or inventory
management software.
Primary Responsibilities:
These refer to the essential tasks and responsibilities that define a job role. These duties are the
core functions the employee is expected to perform regularly and are critical to the success of
the position and overall business operations.
Follow safety guidelines for lifting, moving and handling items and packages
Maintain accurate inventory records by means of data entry and paperwork
scanning in the inventory management system on a computer
Perform paper filing, copying, and scanning of POD/BOL paperwork
Assist to receive, unload, and label incoming shipments to ensure accuracy
Process and inspect incoming items for damages, defects, or missing parts
Process and inspect write ups, including investigation as necessary, to identify
items that are received without paperwork via carriers such as FedEx, UPS, Amazon,
USPS, DHL, RH, etc.
For damaged items, obtain appropriate photos necessary of the damage to assist
clients in initiating the claims process, notifying clients in a timely manner via e-mail
and phone
Communicate via email and/or phone with clients, freight/shipping companies, and
vendors to report received items, updated warehouse locations, damaged items,
missing items, order received statuses, and to address any inquiries
Assist with tracking received and outgoing shipments, update incoming/outgoing
inventory, and ensure accurate and proper documentation
Assist with returns and damaged product processing, documenting defects or
shipping issues
For damaged items, assist in obtaining appropriate photos necessary of the damage
to assist clients in initiating the claims process, notifying clients in a timely manner
via e-mail and/or phone
Assist in making phone calls to retrieve more information from clients, freight
companies, or vendors/manufacturers (i.e. to identify sender/designer, sidemark,
item description, etc.)
In collaboration with the warehouse team, assist in addressing client customer
service-related concerns or complaints about warehouse operations through
proactive problem-solving. Escalate issues to the owners/operations managers only
when the matter remains unresolved after all standard troubleshooting steps have
been exhausted
In collaboration with the warehouse team, assist in resolving inventory and receiving
discrepancies by identifying solutions and coordinating with clients, freight/shipping
companies, and/or vendors as necessary to ensure timely resolution
Assist in coordinating and scheduling warehouse pickup and delivery requests with
designer/client and collaborate with appropriate warehouse team member to have
items pulled and staged
Assist in handling new client inquiries
Job responsibilities may change periodically based on the needs of the business
Secondary Responsibilities:
These are tasks and responsibilities that are not the primary focus of this role. These are to be
performed as needed to support business operations.
Actively participate in a collaborative team environment, or "all-hands" moving
approach, always willing to cross-train across departments
Ensure cleanliness and organization in the warehouse and grounds (keep work areas
clean, organized, and aisles clear of debris; pick up trash on floors/aisles as you
encounter it; sweeping; vacuuming; cleaning bathrooms and breakroom; pick up
trash in outdoor truck bay, parking lot and grounds as needed)
Assist in evaluating warehouse supply order needs in collaboration with Warehouse
Logistics Coordinator (manager review/approval will be required before
placing/submitting an order)
Assist in stocking, pulling and/or staging outgoing delivery orders/pickups as needed
while operating forklift/order pickers/powered industrial trucks (PIT) along with
other Material Handling Equipment (MHE)
Assist in conducting periodic inventory audits to ensure inventory accuracy
Assist with special projects as they arise
Job responsibilities may change periodically based on the needs of the business
Skill Requirements:
High attention to detail to ensure accurate inventory tracking, data entry, and
quality control
1+ years in a warehouse or logistics role
Experience with inventory spreadsheets such as Apple Numbers or Microsoft Excel;
or other inventory management system
Understanding of proper lifting techniques and warehouse safety regulations
Excellent communication skills with ability to work well in a team-focused
workplace
High School Diploma
Highly proficient in using technology/computers and with typing (experience with
Apple MAC-OS a plus)
Ability to work with limited supervision
Reliable with good work ethic
Excellent time management skills
Strong organizational skills with ability to multi-task
Excellent customer service skills
Must be a U.S. Citizen
Must be able to speak English
Forklift Certification is a plus but not required
Minimum Physical Requirements:
Ability to stand, walk, or sit for extended periods of time for the majority of work
shift
Ability to frequently lift, carry, push, pull or maneuver items weighing 100+ lbs, with
or without Material Handling Equipment (MHE) or with utilization of team lift when
appropriate and deemed unsafe to perform solo
Frequent bending, squatting, stooping & kneeling required for receiving and
identifying pieces, handling inventory, scanning packages (when applicable), or
organizing stock
Frequent use of fingers, hands and arms for typing, writing, use of mouse, handling
packages, scanning labels (when applicable), and using online inventory
management systems
Ability to tolerate warehouse environment without central AC/heat with exposure to
varying temperatures including extreme heat or cold, or very dry or humid
conditions
Ability to tolerate warehouse environment with common hazards such as travel of
forklift, order picker, or other Material Handling Equipment (MHE) and the
movement of people and furniture items of all sizes on a frequent basis with
moderate to high noise levels
Pay: $17-$19 per hour (depending on experience), paid weekly
Job Type: Full-time (30-40 hours per week)
Schedule: Normal hours of operation are Monday-Friday, 8:30am-4:30pm, off Saturdays and Sundays; we are closed on major holidays including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day. Scheduled work days may vary depending on needs of the business.
**
Please include a short 12 minute video telling us a little about yourself, your background, and why youd love to join The Delivery Source team. Please email your video to stephanie@thedeliverysource.com
**Applications without a video will not be considered. 
