Remote Inside Sales Representative

Job Description

Job Description

The Forehand Agency seeks a remote-friendly inside sales representative to support account growth by assessing customer needs, proposing tailored life and health insurance solutions, and closing business through high-volume inbound and outbound outreach. This role emphasizes consultative selling, accurate recordkeeping, and consistent professional service within a small, collaborative team. Candidates from diverse backgrounds, recent graduates, and career changers are encouraged to apply.

Key responsibilities :

• Conduct high-volume outbound outreach using a consistent, consultative customer-experience methodology.
• Qualify leads, perform needs assessments, present tailored life insurance options, and close sales aligned with customer objectives.
• Pursue upsell, cross-sell, and retention opportunities to maximize account value and revenue growth.
• Manage and advance pipeline activity to meet daily, weekly, and monthly sales and conversion targets.
• Aim for first-call resolution by troubleshooting, coordinating timely follow-up, and escalating issues as needed.
• Accurately document interactions, opportunities, and outcomes in CRM and contact-center systems to maintain reliable account records and forecasts.
• Participate in structured onboarding, licensing support, ongoing sales training, and regular coaching; collaborate with teammates to refine outreach strategies and messaging.

Required qualifications :

Preferred qualifications :

Performance expectations :

What we offer :