Talent.com
BA Team Leader

BA Team Leader

H&R BlockSurprise, AZ, US
10 hours ago
Job type
  • Full-time
  • Part-time
Job description

Team Leader Opportunity

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

A Typical Day...

As a Team Leader at a Block Advisors office, you will serve as the front-line manager responsible for leadership and development of tax office associates, delivering an outstanding client experience, and achieving all office related growth objectives (i.e., clients, revenue and earnings). Youll also act as a knowledgeable resource on tax topics and products to associates, and prepare accurate tax returns for clients, as needed.

Youll begin working a flexible part-time schedule in the fall as you ramp up for the busy tax season, then transition to a full-time schedule from January through April. After working a successful tax season, you will work a reduced work schedule during the summer months and may even apply for advancement opportunities.

It Would Be Even Better If You Also Had...

  • 2+ years as a Tax Professional

What You'll Bring To The Team...

  • Partner with the District General Manager to create and implement office-level growth plans, which includes developing local partnerships and managing office community involvement
  • Build an engaging team environment by training and coaching associates and recognizing outstanding associate contributions
  • Prepare tax returns, as required, upon successful completion of the Income Tax Course or Tax Knowledge Assessment
  • Assist the District General Manager in recruiting and interviewing candidates for tax office associate positions
  • Serve as point of contact for onsite escalated client service concerns
  • Ensure clients are scheduled properly and conflicts are resolved
  • Lead daily activities to ensure that all tax office associates work is completed according to deadlines, with attention to quality standards, priorities and overall goals
  • Lead daily team meetings and communicate essential information to tax office associates
  • Create associate work schedules and ensure accurate timekeeping and overtime management
  • Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns
  • Your Expertise :

  • Prior experience working in a customer service, shift leader, or similar role
  • Experience supervising or managing people
  • Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course
  • Annual completion of continuing education and ability to meet all other IRS and applicable state requirements
  • Customer-centric mindset with strong communication skills
  • Computer proficient with the ability to use MS Office
  • Ability to work independently with minimal supervision
  • Able to work a flexible work schedule and flexibility in work assignments based on business needs
  • High school diploma or equivalent
  • Why Work For Us

    At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

  • Employee Assistance Program with Health Advocate
  • Wellbeing program , BetterYou, to help you build healthy habits.
  • Neurodiversity and caregiver support available to you and your family.
  • Various discounts on everyday items and services.
  • Benefits with additional eligibility requirements : Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
  • The Community You Will Join :

    At H&R Block we remain committed to building a Connected Culture one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

    You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

    H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

    If youre looking to make an impact, H&R Block is the place for you.

  • Enrollment?in?or completion of the H&R Block Income Tax Course of Tax Knowledge Assessment is neither an offer nor a guarantee of employment.
  • Create a job alert for this search

    Team Leader • Surprise, AZ, US

    Related jobs
    • Promoted
    Accounting Manager

    Accounting Manager

    Vaco by HighspringCave Creek, Arizona, United States
    Permanent
    Tempe, AZ (4 days onsite, 1 day remote).Vaco has partnered with a prestigious company seeking an Accounting Manager to join their team. This role offers a flexible work environment, strong growth po...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Travel Nurse RN - Labor and Delivery

    Travel Nurse RN - Labor and Delivery

    Ardor Health SolutionsMorristown, AZ, US
    Full-time
    Ardor Health Solutions is seeking a travel nurse RN Labor and Delivery for a travel nursing job in Morristown, Arizona.Job Description & Requirements. Access to 24 / 7 telephone support during you...Show moreLast updated: 4 hours ago
    • Promoted
    Treasury Analyst- Tempe, AZ!

    Treasury Analyst- Tempe, AZ!

    Vaco by HighspringAnthem, Arizona, United States
    Full-time
    Vaco Phoenix is currently assisting a company in Tempe on their search for a Treasury Analyst.The Treasury Analyst will own and manage the cash handling process as well as monitoring and enforcing ...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Assumptions Specialist

    Assumptions Specialist

    Vaco by HighspringNew River, Arizona, United States
    Full-time
    Vaco Phoenix is partnering with a client who has an excellent opportunity for an Assumptions Processor.This role will be responsible for managing the process of mortgage assumption applications, en...Show moreLast updated: 1 hour ago
    • Promoted
    Remote FP&A Manager – AI Trainer ($50-$60 / hour)

    Remote FP&A Manager – AI Trainer ($50-$60 / hour)

    Data AnnotationBuckeye, Arizona
    Remote
    Full-time +1
    We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of ...Show moreLast updated: 20 days ago
    • Promoted
    Trading Compliance Manager

    Trading Compliance Manager

    Vaco by HighspringAnthem, Arizona, United States
    Permanent
    Vaco is partnering with a client in Tempe, AZ to hire a Trading Compliance Manager.In this role, you will manage a team of trading specialists that handle incoming calls and online service tickets ...Show moreLast updated: 18 days ago
    • Promoted
    Mental Health Therapist

    Mental Health Therapist

    SonderMind CareersWickenburg, AZ, US
    Full-time
    SonderMind is a leading mental health care platform revolutionizing therapy services by empowering licensed mental health therapists to deliver exceptional care with cutting-edge, AI-powered tools....Show moreLast updated: 7 days ago
    • Promoted
    Payroll Manager

    Payroll Manager

    Vaco by HighspringBuckeye, Arizona, United States
    Permanent
    Vaco is seeking an experienced.What stands out about this role?.Attractive Benefits & Flexibility.Enjoy competitive compensation, a comprehensive benefits package, and work with a dynamic team for ...Show moreLast updated: 30+ days ago
    • Promoted
    Indirect Tax Analyst

    Indirect Tax Analyst

    Vaco by HighspringWickenburg, Arizona, United States
    Full-time
    Vaco has partnered with a well-established online retail company that is seeking an Indirect Tax Analyst to manage multi-state tax compliance and support strategic tax initiatives.The role is ideal...Show moreLast updated: 8 days ago
    • Promoted
    Senior Trading Specialist- Series 7 Required

    Senior Trading Specialist- Series 7 Required

    Vaco by HighspringAnthem, Arizona, United States
    Permanent
    Vaco is partnering with a client in Tempe, AZ to hire a Senior Trading Specialist.In this role, you will handle incoming calls and online service tickets related to trades executed by financial adv...Show moreLast updated: 19 days ago
    • Promoted
    Team Leader

    Team Leader

    H&R BlockPeoria, AZ, US
    Full-time
    At H&R Block, we believe in the power of people helping people.Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We also believe ...Show moreLast updated: 8 days ago
    • Promoted
    Drive with DoorDash - Be Your Own Boss

    Drive with DoorDash - Be Your Own Boss

    DoorDashWickenburg, AZ, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 8 days ago
    • Promoted
    • New!
    Bank Business Process Consultant Senior

    Bank Business Process Consultant Senior

    USAAPHOENIX, AZ, US
    Full-time
    At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military...Show moreLast updated: 19 hours ago
    • Promoted
    Drive with DoorDash

    Drive with DoorDash

    DoorDashWickenburg, AZ, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 10 days ago
    • Promoted
    Multi-Unit Team Leader

    Multi-Unit Team Leader

    H&R BlockGlendale, AZ, US
    Full-time +1
    At H&R Block, we believe in the power of people helping people.Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We also believe ...Show moreLast updated: 8 days ago
    • Promoted
    Payroll Analyst

    Payroll Analyst

    Vaco by HighspringAnthem, Arizona, United States
    Permanent
    Vaco is seeking a Payroll Analyst in Tempe, Arizona!.What stands out about this role?.Career Growth and Development : .Exposure to high volume payroll operations within a LARGE organization.Comprehen...Show moreLast updated: 5 days ago
    • Promoted
    • New!
    Travel Physical Therapy Assistant (PTA) - $1,431 per week in Wickenburg, AZ

    Travel Physical Therapy Assistant (PTA) - $1,431 per week in Wickenburg, AZ

    AlliedTravelCareersWickenburg, AZ, US
    Full-time
    AlliedTravelCareers is working with Skyline Med Staff to find a qualified Physical Therapy Assistant (PTA) in Wickenburg, Arizona, 85390!. Join the Top- Rated Travel Healthcare Team!\n\nSkyline Med ...Show moreLast updated: 15 hours ago
    • Promoted
    Remote Finance Director - AI Trainer ($50-$60 / hour)

    Remote Finance Director - AI Trainer ($50-$60 / hour)

    Data AnnotationBuckeye, Arizona
    Remote
    Full-time +1
    We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of ...Show moreLast updated: 20 days ago