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Student Intern, Help Desk Support *Remote*

Providence
Salem, OR, United States
Remote
Full-time

Providence caregivers are not simply valued they’re invaluable. Join our team and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect.

Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Providence is calling a Student Intern, Helpdesk Support who will :

  • Work as a member of the Enterprise IT team
  • Offer tier 1 IT support to end users via phone, email, helpdesk ticketing, and messaging
  • Facilitate the transfer of escalated (tier 2) IT support requests to the appropriate team(s)
  • Configure, package and ship IT equipment to new employees
  • Facilitate and manage IT equipment returns
  • Assists with and actively participates in departmental projects and initiatives

Please note the following important details regarding this role :

  • Providence welcomes 100% remote work for residents who reside within a one (1) hour commute of our office location listed below : Oregon : Salem
  • This is a temporary, non-benefitted position
  • This role is intended to be a summer position for a current college student or high school student that is college bound
  • The successful applicant for this position will be employed for a duration of time during the Summer of 2024
  • The program will last approximately one year and is anticipated to end around 8 / 30 / 2025, however, this may change based upon an actual start date for the role and department needs
  • This position will require for you to come into the office as defined by management and departmental needs

Required qualifications for this position include :

  • Coursework / Training : Acceptance to or current enrollment in a minimum 2-year degree program
  • Coursework / Training : Pursuing a technology related degree or equivalent
  • No actual work experience in an IS environment is required

Why Join Providence?

Our are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security.

We take care of you, so you can focus on delivering our of caring for everyone, especially the most vulnerable in our communities.

30+ days ago
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