LTSS Service Care Manager

Position Title: LTSS Service Care Manager

Work Location: Hidalgo County Region

Assignment Duration: 3 - 6 months Possibility to extend or convert

Work Schedule: 8-5, M-F, OT always a possibility

Work Arrangement: Field Based

Position Summary:

F2F Field Assessments to determine member needs/care gaps.

Collaborative environment to support the needs of our membership.

Background & Context:

New: A new contingent/temp worker is needed.

No additional hiring needs at this time.

Key Responsibilities:

* Meet required deadlines, 3-day turnaround time for documentation of any assessment.

* Possibility of High priority assessments that must be completed within 24 hours.

* Deliver thorough assessment, clear documentation.

* Deliver quality of all work performed.

* Available to work M-F 8-5, with possibility of work needed outside of 8-5 schedule.

* 75% Travel required to complete assessments, possibility of travel of more than 30 miles to reach or members.

* Good communication skills and collaboration with other Teams, Providers involved with member's care.

* Ability to quickly adapt to change and collaborate well with team members.

* Ability to identify health and safety risks/gaps, holistically assess, and coordinate member care.

Education/Certification
Required: LVN, LPN, LSW, MSW, Community Health Worker, or related experience
Preferred:

Licensure
Required:
Preferred:

Years of experience required: 2

Disqualifiers:

Additional qualities to look for: Prior preferred experience in a clinical setting, Prior field work experience with the elderly and disabled population, Experience with Microsoft Outlook, Teams, Excel, Word, Adobe, Minimum typing speed: 50wpm

• Top 3 must-have hard skills stack-ranked by importance

1
2+ years of experience in a managed care environment or working with people with disabilities and vulnerable populations who have chronic or complex conditions

2
Know/Understand Medical Terminology and Disease Process

3
Speak/Write English & Spanish