Load Planner - Transportation Network Coordinator
Founded in 1920, C.R. England, Inc. is headquartered in Salt Lake City, UT and is one of North America's premier transportation companies. C.R. England is an industry leader in Dedicated, Over-The-Road, cross-border Mexico, and Intermodal services.
C.R. England has also been regularly recognized for management excellence. This year, C.R. England was recognized by Newsweek as one of 'America's Greatest Workplaces for Women', one of only three truckload carriers to receive this recognition, and 'America's Greatest Workplaces for Diversity' one of only seven truckload carriers to be so recognized. Additionally, C.R. England was honored with a '2020 Glassdoor Top Places to Work' award, the 'Achievers 50 Most Engaged Workplaces Award' and by Deloitte Private and The Wall Street Journal as a '2021 US Best Managed Company'.
Committed to giving back the community, learn more about C.R. England Inc.'s goal of providing one million meals to children annually through partnerships with local food banks by visiting www.oneagainstchildhoodhunger.com.
The Load Planner - Transportation Network Coordinator is at the very center of a fast-paced strategic environment. Our customers require individuals who think strategically and plan ahead of rapidly changing situations while maintaining a positive team oriented attitude. Logistics Coordinators must be organized and engaged with the team.
Position responsibilities include managing asset utilization and drivers to ensure a high delivery of customer service and fleet profitability. Build and match planned freight to day cabs or condo trucks and drivers. Review PTAs and driver's requests for time off or home time in planning loads for same day or next-day dispatching. Schedule work and assign tasks to drivers.
Coordinate with others in the department for awareness of driver, freight, and asset availability. Identify concerns with drivers who may need additional support, coaching, or disciplinary action to supervisors and managers. Coordinate with Maintenance on trucks out of service or returning to service to plan and dispatch accordingly.
When available from customers, plan for future freight. Track drivers, loads and receivers to ensure dispatching is able to continue to run as planned. In a Dedicated environment, coordinate backhauls to meet customer's needs and keep freight, trucks, and trailers moving consistently. Maintain frequent contact with assigned drivers, monitoring call-offs, fatigue concerns and equipment issues.
Assist in orienting new drivers to fleets / accounts on proper ways to communicate, report to work, and other scheduling expectations. Work with drivers who have unique scheduling needs or issues that arise. Ensure coordination with supervisors and managers for special items such as leaves of absence, extended time off requests or concerns about meeting expectations.
Essential job requirements may include maintaining clear communication with drivers, customers and office staff, handling multiple tasks and working effectively independently and in a team environment, keeping company leadership informed of any issues, practicing and observing safety rules, conducting yourself in a professional manner, treating each individual with care, dignity, fairness, respect and recognition, working productively and collaboratively, displaying teamwork and willingness to be a problem solver, adhering to all policies and procedures, and working with office equipment.
Job qualifications may include ability to work with office equipment, utilizing computers for majority of tasks, strong verbal and written communication skills, high sensitivity to customer service and customer retention, ability to effectively manage time with daily and long-term tasks, ability to work in a high-volume, fast-paced transportation environment, and knowledge of industry-specific IT programs.
Shift is Sunday through Wednesday 12-hour shift 18 : 00 to 06 : 00.
Physical requirements include capable of hearing, with or without correction, sufficiently to perceive normal speaking levels and receive detailed information through oral communication, position may involve kneeling, stooping, bending, pushing, lifting, carrying and moving objects that can weigh up to 25 pounds, capable of sitting at a desk for extended periods of time and working with computer equipment, capable of speaking, writing, and reading English well and possessing a good command of the language, and capable of visual acuity.
Education and experience preferred include college degree, prior logistical or planning experience, transportation or logistics industry experience, and strong geographical knowledge with expertise in time and distance requirements as it pertains to Department of Transportation regulations.
Working environment and conditions include ability to work on more than one assignment at a time with frequent interruptions, changes and / or delays, ability to remain focused and work effectively, efficiently, and cheerfully under such circumstances, ability to handle incoming requests for assistance via phone and in person while working on other tasks, remaining professional in light of challenging situations, and occasional travel by air or car.
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