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Director, Retail Program

Director, Retail Program

Pennsylvania StaffingPhiladelphia, PA, US
5 hours ago
Job type
  • Full-time
Job description

Retail Program Director

The vaccine landscape in the US is an ever-evolving opportunity requiring vision and forward thinking. The opportunity to shape and grow strategy, execution, and commercial goal attainment within the retail channel is an exciting frontier. The Retail Program Director will oversee the design, execution, and measurement of all aspects impacting the retail channel as it relates to programs and campaigns. These initiatives will help to ensure connectivity across digital and in-store experiences. This role will focus on driving innovation through omnichannel planning and optimizing retail engagement strategies. Reporting to the Head of Retail, VBU, the Retail Program Director will manage and assess programmatic budgets to ensure alignment with GSK's retail vision.

Key Responsibilities :

  • Design and measure retail programs and campaigns to drive engagement
  • Oversee execution and optimization of retail omnichannel initiatives
  • Develop KPIs for retail engagement and track program performance
  • Manage retail marketing budgets and vendor relationships
  • Ensure connectivity between digital experiences and in-store initiatives
  • Collaborate with cross-functional teams to align programmatic strategies
  • Lead and manage the retail channel budget and operations plan

Essential attributes :

  • A keen understanding of the levers affecting the retail channel
  • Creative thinking and an entrepreneurial mind to envision new concepts for the future
  • Drive opportunity analysis and actionable insights
  • Define, track, analyze key performance measures and make data-driven decisions
  • Influence at all levels & build strong relationships in a matrix environment
  • Articulate presenter to both internal and external stakeholders in order to gain consensus, look for new solutions and achieve our ambition
  • Basic Qualifications :

  • Bachelor's degree
  • 8+ years of marketing experience, pharmacy product development or pharmacy operations experience
  • Analytical skills and ability to synthesize data into actionable insights
  • Experience building operational plans, managing budgets and vendor relationships
  • Preferred Qualifications :

  • MBA or Pharm.D preferred
  • 3+ years of people leadership experience with demonstrated outcomes
  • Prior experience with vaccines
  • Experience with developing and presenting business analysis, storyboarding and vision setting with senior leadership at the business unit head or chain leadership level
  • Experience with development of brand strategy, consumer marketing, or traditional advertising channels for branded pharmaceuticals
  • Capabilities / Competencies :

  • Omnichannel Innovation : A leader who designs and elevates integrated retail programs that connect digital and in-store experiences, driving meaningful engagement and measurable growth across the vaccine portfolio.
  • Program Design & Performance Optimization : Expert in translating strategic objectives into high-impact retail programs - defining clear KPIs, measuring effectiveness, and continuously refining execution through data-driven insights.
  • Operational and Financial Stewardship : A disciplined business manager with a strong command of budget management, vendor oversight, and process excellence to ensure programs deliver maximum value and efficiency.
  • Cross-Functional Influence & Collaboration : A persuasive communicator and connector who inspires alignment across marketing, sales, and commercial teams - fostering innovation, consensus, and seamless execution in a complex matrix environment.
  • GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas : respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. If you require an accommodation or other assistance to apply for a job at GSK, please contact the GSK Service Centre at 1-877-694-7547 (US Toll Free) or +1 801 567 5155 (outside US). GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.

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