Operations Program Manager

Job Description

Job Description

The Operations Program Manager will serve as a critical cross-functional partner supporting Ascent's strategic and operational execution. This role will drive planning, coordination, and communication across core functional teams, including Merchandising, Supply Chain, Marketing, Commercial, and Field Operations. The ideal candidate is a detail-oriented, systems-minded problem solver who thrives in a collaborative, fast-paced environment.

Essential Duties and Responsibilities

• Strategic Planning : Own and manage the Ascent planning calendar, ensuring key milestones, deliverables, and dependencies are clearly defined, communicated, and met across stakeholder groups.
• Process Optimization : Collaborate with leaders across departments to streamline operational workflows, define KPIs, and lead process improvement initiatives that support scalability and efficiency.
• Cross-Functional Communications : Act as the operational "glue" between Ascent teams by facilitating ongoing updates, documentation, and meeting cadences across departments and with both corporate and franchise stakeholders.
• Reporting & Analytics : Develop, consolidate, and present business performance updates and executive-level reporting on key initiatives, metrics, and project outcomes.
• Strategic Project Management : Lead cross-functional execution of Ascent-driven initiatives such as new technology implementations, vendor or product rollouts, and cost optimization efforts.

Other Duties

This job description is intended to outline the general nature and key responsibilities of the role. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Duties and responsibilities may evolve or change over time based on business needs, without advance notice.

Education and Experience

Preferred Qualifications :

EEOC Statement

Batteries Plus is an Equal Opportunity Employer. Applicants and associates are free from discrimination on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, pregnancy accommodations, reprisal, other non-merit based factors, and any other protections afforded under state or local laws.

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