PIMS Helpdesk Support Specialist

A company is looking for a PIMS Helpdesk & Data Support Specialist.

Key Responsibilities :

Provide front-line support for PIMS-related inquiries and issues, including ticket triage and resolution

Assist with data validation during PIMS conversions and perform quality checks on migrated data

Collaborate with cross-functional teams to troubleshoot workflow issues and support system updates

Required Qualifications :

2+ years of experience in a helpdesk, support, or healthcare operations role

Prior experience with veterinary or healthcare PIMS is strongly preferred

Experience with data migration, validation, or system implementation projects is an asset

Strong understanding of PIMS functionality and workflows

Familiarity with helpdesk / ticketing systems