General Manager

General Manager

The General Manager (GM) is responsible for the day-to-day store operations and business results. The GM is responsible for staffing the store, building sales, managing controllable costs, and labor, consistently delivering top-notch guest service, and role modeling our values and policies. The GM has earned the position by consistently meeting and exceeding the fiscal and developmental goals of their store as an AGM, or comparable experience externally in a management role. GMs have prior management experience with a track record of flexibility and adaptability to constant change and may take on additional responsibilities within the organization.

Essential Functions :

General :

• Understands and communicates the company's vision, mission and values.
• Responsible for maintaining operational excellence in the store.
• Responds to direction in an accurate and timely manner and ensures the same compliance from the store team.
• Recognizes and rewards outstanding performance of store team members.
• Demonstrates effective leadership behaviors and continuously improves leadership skills.
• Other duties as assigned by the District Manager.

Customer Service :

Operations :

Essential Skills :

Requirements :

Must be at least 18 years of age.

Must be able to work 40-45 hours per week; must be able to work a variable of shifts (openings, mid-day shifts, and closing) from week-to-week. Expected to have extensive knowledge of store execution on all days and dayparts.

It is anticipated that exempt managers will need to work 40-45 hours per week to accomplish the assigned work.

Previous experience as an AGM with the company, or commensurate management experience.

Computer skills including some Microsoft software and register skills.

Must have access to reliable transportation.

Job Conditions : Work Environment :

This job entails frequent exposure to high temperatures and extreme cold. There is frequent contact / immersion of hands in water and sanitation solutions; as well as contact with produce items, dairy products, and frequent allergen-related items such as nuts, citrus, peanut butter, etc.

Physical Demands :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job :

While performing the duties of this job, the employee is regularly required to talk, hear and stand. The employee is frequently required to reach, bend, stoop, scoop, pour, carry, push, and lift objects up to 40lbs. There is substantial repetitive motion of the wrists, hands, and fingers. Must be able to maneuver in walk-in coolers and freezers.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.