Security Console Operator

Security Officer

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Responsible for monitoring security systems, responding to emergencies, and providing assistance to patients, visitors, and staff.

Qualifications

Education : High School Diploma or Equivalent required

Can this role accept experience in lieu of a degree? No

Licenses and Credentials : Experience in security operations, preferably in a healthcare or similar setting. 1-2 years preferred

Knowledge, Skills and Abilities :

• Knowledge of security systems, including CCTV, access control, and alarm systems.
• Familiarity with emergency response protocols and procedures.
• Excellent observation and situational awareness skills.
• Strong problem-solving and decision-making abilities in high-pressure situations.
• Effective communication and interpersonal skills to interact with individuals at all levels, including patients, visitors, and staff.
• Ability to maintain composure and make sound judgments during emergencies or stressful situations.

Physical Requirements

Remote Type : Onsite

Work Location : 1153 Centre Street

Scheduled Weekly Hours : 16

Employee Type : Regular

Work Shift : Day (United States of America)

Pay Range : $21.78 - $31.08 / Hourly

Grade : 5

EEO Statement : Brigham and Women's Faulkner Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and / or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.