Banquet Server (55016)

Pay Rate : $11.13 an hour plus gratuity and tips

ESSENTIAL DUTIES AND RESPONSIBILITIES

Provide guests with the highest quality service to exceed their expectations

Set up events according to recommended standards and Event Order specifications while presenting an attractive and elegant space

Clear spaces after events and begin resetting as appropriate

Cater food, beverages and supplies to other areas including Prairie Island

Maintain cleanliness and order in event spaces and banquet work station

Complete daily and weekly cleaning as assigned

Operate point-of-sales system and handle cash and cash equivalents

Assist the Boat Captain with various cleaning and maintenance of the boat

KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES

Preferred Knowledge and Certification :

High School Diploma / GED or equivalent experience

1-year wait staff experience

Previous guest service experience in a similar "teamwork" environment

Previous cash handling experience

Required Skills :

Strong organizational skills

Excellent verbal and interpersonal communication skills

Above average math skills

Required Abilities :

Ability to work fast and efficiently

Ability to follow established dress code policies and practice good personal hygiene

Ability to interact with guests, coworkers and management in a professional and courteous manner

Ability to serve both internal and external customers

Ability to adapt quickly to changing priorities

PHYSICAL DEMANDS

Must be able to walk and / or stand and exert fast-paced mobility for periods of up to 8 hours

Must have a good sense of balance, and be able to bend and kneel and stoop

Must be able to push, pull and grasp objects routinely

Must have the ability to independently lift 25+ pounds routinely

Must be able to perform repetitive hand and wrist motions

Must have good eye hand coordination

Must be able to operate foot pedals

WORKING ENVIRONMENT

Work is performed throughout the property (indoors and outdoors) and may include excessive noise, flashing lights, frequent loud noises and cigarette smoke

Must be able to work in cramped, tight quarters

Must be willing to work a flexible schedule including all shifts, weekends and holidays

Occasionally must deal with angry or hostile individuals

High volume direct public contact