Sales Coordinator

Hotel Sales Office Representative

Responsibilities :

• Answer sales office phones when sales staff not available. Respond to all sales inquiries accurately, timely and in a professional manner.
• Type correspondence, reports and necessary forms i.e. contracts, as well as prepare proposals, resumes or other letters as directed.
• Coordination of all group business as contracted by the sales manager / DOS.
• Responsible for effectively communicating with the various departments to ensure that the meeting and related functions are executed to exceed the client's expectations.
• Responsible for serving as primary reservation contact for preferred rate customers and entering group rooming lists into system
• Maintains well documented, accurate, organized and up-to-date file management in order to serve client and employer in the most expedient, organized and knowledgeable manner.
• Develops strong customer relationships through appropriate client communication and the use of professional, courteous and ethical interpersonal interaction.
• Develop and effectively communicate with the hotel team to disseminate details of upcoming group, meeting events and special events.
• Promptly, follows-up on all customers' needs and inquires in an efficient and expedient manner.
• Assists the Sales department with client events, volunteer experiences, etc.
• Conduct site tours
• Create gift bags for VIP's. Keep supplies stocked and on hand.
• Work with DOS on all group turnovers.
• Serve as back-up coverage for Front Desk and assistance during group arrivals / departures. Front desk shifts may be required.

Requirements :

Employee discount, Health insurance, Paid time off - $20.00 - $23.00 per HOUR

The hourly pay range for this position is $20.00 to $23.00.

This company is an equal opportunity employer.