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Clinical Manager - Greater Los Angeles

Clinical Manager - Greater Los Angeles

California StaffingLos Angeles, CA, US
19 hours ago
Job type
  • Full-time
Job description

Clinical Manager

Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. We are the makers of possible BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it's no small feat. It takes the imagination and passion of all of usfrom design and engineering to the manufacturing and marketing of our billions of MedTech products per yearto look at the impossible and find transformative solutions that turn dreams into possibilities. We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become a maker of possible with us.

The Clinical Manager is responsible for the coordination and administration of all aspects of ongoing and future product training programs including planning, organizing, leading, and maintaining program activities. The specialist will work in partnership with sales and marketing to meet company sales goals. The specialist will train according to company compliance standards and bears the responsibility of delivering live and electronic training programs. These programs will meet the needs of all customers both internal, (i.e. TMs, DMs, Marketing, Regulatory, Internal Training and Education) and external (i.e. Current and Potential Customers of BD, Professional Organizations, KOLs). In addition to providing product training, the specialist will conduct product training assessments. The assessments include collection of information regarding the use of Bard products, analyses, presentations, and training that meets / exceeds customer satisfaction and enhances company sales goals.

The Clinical Manager performs a wide range of duties including some or all of the following :

  • Plan the delivery of the overall programs and activities in accordance with the mission and the goals of BD (the organization)
  • Carry out new initiatives to support the strategic direction of the organization
  • Utilize program evaluation framework to assess the strengths of the program and to identify areas for improvement
  • Maintain forms and records to document program activities (SalesForce)
  • Oversee the collection and maintenance of records of the program for statistical purposes according to the confidentiality / privacy policy of the organization (hospital)
  • Communicate with stakeholders to gain support for the program and to solicit input to improve the program
  • Liaise with hospital leadership to ensure the effective and efficient program delivery
  • Develop product training plans accordingly, including hospital team members as needed.
  • Coordinate the delivery of services among different program activities to increase effectiveness and efficiency
  • Monitor the program activities on a regular basis and conduct an annual assessments according to the AIM program framework
  • Maintain personal travel budget as a segment of the overall Training Specialist team budget.
  • Maintain ICC budget

Knowledge, Skills & Abilities :

  • Knowledge of program management
  • Knowledge of client groups and / or issues related to the program area
  • Maintain knowledge and expertise as product specialist for entire BD product line. Focus on urological drainage and stool management
  • Responsibility for scheduling time in accounts with sales partner. Must demonstrate use of time efficiently.
  • Responsibility for meeting the needs of all customers both internal, i.e. TMs, DM's, Marketing, Regulatory, Internal Training and Education) and external (i.e. Current and Potential Customers of BD, Professional Organizations, KOLs).
  • Qualifications :

  • Able to function independently with minimal guidance or supervision. Excellent listening and communication skills. Ability to work in sales environment with sales team. Strong interpersonal and relationship building skills.
  • Ability to collect, analyze and present clinical data. Must be proficient with computer (Word, PowerPoint, Excel, etc.)
  • Multi-task oriented. Able to manage multiple customer accounts with strong organizational skills. Able to assess problems and overcome objections.
  • Professional attitude and appropriate business and clinical judgment in all aspects of this position.
  • Prefer experience using and teaching the use of BD products.
  • Must possess and maintain a valid state-issued driver's license and meet BD's auto safety standards.
  • Education and / or Experience :

  • Bachelors degree required
  • Require license as a Registered Nurse.
  • Three (3+) years of patient care experience. Hospital ICU / CCU / ED, leadership roles, committee presence, and / or charge nurse experience a plus.
  • Must possess and maintain a valid state-issued driver's license and meet BD's auto safety standards.
  • Frequent travel within the territory is required up to 50%
  • Language Skills :

  • Ability to read and comprehend detailed instructions, business correspondence and memos.
  • Ability to compose basic correspondence.
  • Ability to effectively present information in a one-on-one or small group situations.
  • Mathematical Skills :

  • Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, fractions and decimals.
  • Reasoning Ability :

  • Must have the ability to solve practical problems and deal with a variety of situations where limited direction has been given.
  • Ability to interpret a variety of instructions furnished in written or oral format.
  • Personal Characteristics :

  • The Clinical Manager should demonstrate competence in some or all of the following : behave ethically, build relationships, communicate effectively, creativity / innovation.
  • Physical Demands :

  • Employee may be required to sit, bend, stoop, use keyboard, see, talk and hear. May occasionally lift objects up to 50 lbs.
  • Work schedule may vary with multiple shifts included.
  • Standing for long periods of time may also be required.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Work Schedule will vary and covering multiple shifts may be necessary at times.
  • Travel includes driving, flying and overnights in hotels. Travel may be up to 80%.
  • At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting. At BD, we are strongly committed to investing in our associatestheir well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under "Our Commitment to You". Salary ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates' progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. The salary offered to a successful candidate is based on experience, education, skills, and actual work location. Salary ranges may vary for Field-based and Remote roles. $125k-$133,750k - Annual Range includes Base + Incentive For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and / or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law. Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.

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