Job Description
Job Description
Are you...
- Interested in turning your communication and relationship-building talents into strengths that make a difference in your community?
- Tired of working long hours or on weekends?
- Looking for a job that offers a competitive salary?
If so, Better Business Bureau may be a great career move for you.
As BBB’s key contact for media, businesses, consumers, and advisory board members in the media markets for the Cape Girardeau, Missouri and Effingham, Illinois regions, the regional director :
Develops relationships and communicates with media contacts, businesses, consumers to increase awareness of BBB’s mission and use of its servicesImplements localized programsReports to the Director of Communications and MarketingBetter Business Bureau (BBB) is a purpose-driven, nonprofit organization dedicated to advancing an ethical marketplace where buyers and sellers trust each other. We’re more than one hundred-years old with a start-up attitude.
Primary duties and responsibilities
Address substandard marketplace behavior and encourage best business practices by educating consumers and businesses through news media.
Works to increase brand awareness of BBB in the Cape Girardeau and Effingham regions by creating radio, TV and newsprint opportunities (including co-op advertising) and ensures a constant flow of BBB media coverage, consumer education and business development.Appears on local news stations (television and radio) to discuss consumer tips and alerts.Provides news coverage and monthly BBB columns for newspapers in Cape Girardeau and Effingham regions.Coordinates with St. Louis office on content and distribution of local press releases, blogs, website landing page, e-newsletters, social media, etc.Refers investigations and ad review cases in cooperation with BBB Director of Marketplace Solutions.Tallies and reports media appearances, speeches, and events attended on behalf of BBB.Gives presentations to community groups to increase awareness of BBB mission and services.Works with BBB’s communication director to introduce BBB’s ethics training program for students to local high schools.Create a community of trustworthy businesses and charities and celebrate marketplace role models.
Contributes to outreach by regularly attending and speaking at business organization meetings in the region including local Chambers of Commerce, Rotary Clubs and economic development groups.Plans, organizes and implements programs and events in the Cape Girardeau area that enhance the image and mission of the BBB such as business mixers, seminars, speeches / webinars and TORCH Awards.Represents BBB as needed at meetings and functions in the Cape Girardeau and Effingham regions.May collaborate with area universities for mission-driven projects.Involves local BBB Accredited Businesses in BBB’s work by :Coordinating and attending quarterly BBB Advisory Board meetings
Identifying future leaders to serve on BBB Advisory Board and other collaborative partnerships.Actively looking for new ways to involve local BBB Accredited Businesses in BBB’s work.Assist with revenue generation for the Cape Girardeau and Effingham regions.
Ensures regional goal achievement for :
New BBB Accreditations, including meetings with prospects to review benefits, when applicable, and referring sales leads to sales representativesAnnual retention, including visits to business to review benefits, when applicable.Develops Accredited Business leads and assists with sales strategies for BBB sales staff.Experience, skills and abilities
Ability to network with businessesFamiliarity with standard business practicesClear, succinct and professional written and verbal communicationEffective listening and public speaking skillsExperience in working with media, including on air / camera experienceHighly organized with the ability to set priorities to accomplish work objectives4-year college degree requiredProficiency with Microsoft Office 365Benefits include :
Remote work, with local office / meeting space available as needed and infrequent travel to St. LouisCompany car, including gas, insurance and maintenance37.5 hours per week, Monday – Friday work scheduleHealth, dental, vision insurance optionsPaid life insurance401(k) with company matchPaid Time Off (PTO)10 paid holidaysCareer development resources and assistanceFlexible spending accountParental leaveEmployee assistance programAt BBB, we embrace diversity and strive to create an inclusive environment that provides all team members with the opportunity to thrive. We foster a culture in which our differences are celebrated; our differences are what makes us a better business! We are proud to be an equal employment opportunity employer and will not discriminate based on race, color, gender, gender identity, religion, sexual orientation, national origin, age, marital status, disability status, citizenship status, veteran status, or any other characteristic prohibited by local, state, or federal law.