Specialty Artist - MAC Job at Ulta Beauty in Tualatin

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Overview

Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. At Ulta Beauty, we’re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.

General Summary & Scope

The Specialty Artist - MAC is responsible for maximizing sales in the MAC brand (including color cosmetics, skincare, and fragrance) by engaging guests to determine their individual needs, assisting guests in the selection and purchase of merchandise, and maintaining overall store standards, including cleanliness and replenishment. They represent the image, products, and culture of Ulta Beauty and the MAC brand to the Ulta Beauty guest and support the Experience Manager (EM) through a focus on performance (service / retail sales and in-store events), people (guest service and associate culture), and process (operating procedures and compliance standards). This position requires professional caliber makeup artistry skills, exceptional guest service, and the aptitude to learn and communicate product knowledge.

PRINCIPAL DUTIES & RESPONSIBILITIES

• Meet or exceed MAC brand sales and service goals and contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty (including credit), omni-channel, and retail shrink as set by Ulta Beauty.
• Build and maintain strong customer relationships by interfacing with existing guest base, maintaining active contact with a growing preferred guest list, and following up on guest inquiries.
• Ensure that each guest receives exceptional service by greeting and engaging every guest, personalizing service to their needs, offering samples, and recommending complementary products and / or services.
• Conduct personalized, professional caliber makeup demonstrations, applications, and lessons; skincare analyses; and product demonstrations with guests to MAC and Ulta Beauty brand standards.
• Study and practice the Skill Certification requirements and complete as many skill sets as appropriate, within the specified time frame as set by Ulta Beauty and MAC brand.
• Remain informed, participate in, and inform guests about promotions and marketing initiatives within the brand and throughout all categories / departments of the Ulta Beauty store.
• Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals for the MAC brand and the store.
• Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.
• Maintain prompt, regular attendance.

People

Process

Job Qualifications

Education

Experience

Skills

Special Position Requirements

WORKING CONDITIONS

Ulta Beauty is proud to be an Equal Opportunity employer, and we encourage people from underrepresented backgrounds to apply. We do not discriminate based upon race (including traits associated with race, such as hair texture and protective hairstyles like braids, locks, and twists), color, religion, creed, sex (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), sex stereotyping (including assumptions about a person’s appearance or behavior, gender roles, gender expression, or gender identity), gender, gender identity, gender expression, status as a transgender or transsexual individual, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status (including honorable discharge from military service), reproductive health decisions, familial status, refugee status, citizenship status, sexual orientation, genetic information, or any other legally protected status of an individual.

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