Family Services Program Trainer

Crystal Stairs, Inc.

Improving the Lives of Families through

Child Care Services, Research, and Advocacy

Crystal Stairs is committed to building and sustaining a diverse workforce and culture. As part of this commitment, Crystal Stairs does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin, disability, marital status, sexual orientation, or military status, in any of activities or operations.

CDSS Case Management - Family Services Program Trainer

100% Onsite - Location : Los Angeles, CA 90056

What We're Looking For :

We are seeking a Family Services Program Trainer will conduct training exercises, classes and structured activities for individuals of the Family Services department. In this role, the Family Services Program Trainer is responsible for planning, implementing, and delivery of program training curriculum. Additional responsibility include evaluating initial an ongoing learning opportunities to achieve consistency, efficiency, compliance and productivity among trainees. Recommends, develops and implements modifications related to training activities, content and methodology based on needs of participants. Assists in the implementation of contract changes by developing and delivering trainings and materials.

RESPONSIBILITIES :

• Design, develop, and map out training programs for Family Services
• Develop training cohort for new staff and oversee the onboarding of new staff
• Develop testing / exams to ensure the retention of information and to assess effectiveness of trainings
• Prepare staff for day-to-day activities by developing basic skills such as time management, organization, customer service / engagement, etc.
• Instill company culture and core values into all trainings and ensure that new / onboarding staff reflect agency's missions and values
• Select appropriate training methods and activities (e.g. simulations, mentoring, on-the-job training, professional development classes)
• Market available training to employees and provide necessary information about sessions to maximize staff participation
• Conduct training needs assessment and identify skills or knowledge gaps that need to be addressed
• Design, prepare and order educational aids and materials
• Gather feedback from trainers and trainees after each educational session
• Partner with internal stakeholders and liaise with experts regarding instructional designs
• Maintain updated curriculum database and training records
• Manage and maintain in-house training facilities and equipment
• Research and recommend new training methods
• Performs other duties as assigned

EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES YOU SHOULD POSSESS :

Total Package of Benefits

Qualified applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Crystal Stairs, Inc. is committed to building and sustaining a diverse workforce and culture. As part of this commitment, Crystal Stairs, Inc. provides equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, and compensation, to all qualified applicants and employees without regard to race, color, medical condition as defined by state law, ancestry, religion, sex, national origin, age, marital status, sexual orientation, gender, ethnic group identification, mental or physical disability, pregnancy, childbirth and related medical conditions, or any other legally protected status.

For more information about Crystal Stairs, please visit our website at :

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