CASE MANAGER

Job Description

Job Description

Job Title : Case Manager

Position Type : Full Time

Location : Houston, 77006

Travel Percentage : 10%

Department : Support Services

Reports To : Manager of Support Services

Salary : $40,000-$47,000

Pay Schedule : Semi-monthly

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Description :

The Case Manager works with multi-disciplinary team in assisting dually diagnosed women to achieve self-sufficiency focused on the WholeLife model. This person is responsible for helping clients obtain and utilize services in the community, maintaining written records of clients’ progress, communicating team decisions to the client, and providing necessary follow-up in a timely manner.

Essential Responsibilities :

• Provides comprehensive case management services to clients.
• Identify and maintain partnerships with outside partners.
• Provides letters of residency for the Harris County Hospital District health card [“gold card”] for all clients who reside at the Main Residence.
• Provides letters of residency for assigned clients to outside agencies as needed.
• Prepares, with client, the Initial Individual Rehabilitation Plan (IRP’s) and the subsequent review plan for staffing with the multidisciplinary team.
• Reviews progress with clients on a regular basis. Assists clients in updating IRPs at 30, 60, and 90 days, then at 3-month intervals.
• Works collaboratively with the clinical team, and employment specialist to provide comprehensive services to client.
• Interfaces with staff in outside agencies, family members, and other professionals both verbally and in writing, to facilitate assigned clients’ progress in The Women’s Home Program.
• Participates in clinical team meetings at least weekly. Provides update on clients’ clinical and medical status as needed. Follows up with assigned clients regarding team decisions.
• Maintains record of assigned clients’ non-compliance reports, and schedules disciplinary review panels and concern meetings as needed.
• Maintains updated record of activities and Progress Notes in clients’ medical files. Completes discharge summary on assigned clients within one week of their discharge.
• Coordinates with Nurse practitioner and other outside consultants (e.g., Montrose Counseling, Houston Area Women Center, etc. in facilitating services for medical, legal, fiscal, health, and social concerns).
• Attends and participates in quarterly Awards Banquet.
• Acts as liaison for crisis situations at 811 Life Learning Center.
• Actively maintain knowledge of community resources, which includes attending training and conferences held in the social services field.
• Work with criminal justice system as necessary to facilitate continuity of services.
• Provides case management support on all TWH campuses as needed.
• Facilitates 1-2 goal groups (meets with one group each week).
• Accompanies clients to clinic appointments, the hospital, and other appointments as needed. (This may entail driving the client in an agency vehicle).
• Perform other duties as assigned to support the overall operations and success of the department, program, and organization.
• Other duties assigned as needed for optimal client care.

Qualifications :

Reasonable Accommodation Notice :

We are committed to providing equal access to all applicants. If you require a reasonable accommodation to apply for a position or participate in the interview process, please contact hr@thewomenshome.org.

Benefits :

We offer a comprehensive benefits package that includes :

Professional Development :

At the Women's Home, we are committed to your professional growth and development. We provide ongoing training and learning opportunities to help you excel in your role and advance in your career. You'll have access to :

Imagine Your Impact…

Who We Are :

The Women's Home is a leading nonprofit organization dedicated to empowering women and building stronger communities. Since 1957, we have been providing vital support and services to women in need. Our mission is to build communities that strengthen women and support families as they reclaim their stability.

At the Women's Home, we are committed to fostering an inclusive and supportive work environment where every employee can thrive. We value diversity and believe that our differences make us stronger. Our team is passionate about our mission, and we work collaboratively to make a meaningful impact on the lives of the women we serve.

We believe in the power of every individual to make a difference. When you join our team, you become part of a community dedicated to building whole lives and empowering women to achieve their fullest potential.

Are you ready to imagine a brighter future with us?