Customer Service Representative

A company is looking for a Customer Service Representative.

Key Responsibilities

Provide phone and email support for inquiries from sales and healthcare professionals

Process orders, verify order status, and manage return orders through a multichannel system

Maintain accurate record-keeping and participate in continuous improvement activities

Required Qualifications

At least 2 years of customer service or account management experience

High School diploma or GED equivalent

Ability to work flexible hours as needed to support business needs

Associates or Bachelor's Degree preferred

Experience with Customer Service and Order Entry preferred