IT Intern

Job Details

Job Location

Operations Center - Lubbock, TX

Position Type

Internship

Description

• Internship runs May 18th, 2026 - August 7th, 2026.

The IT Intern delivers an exceptional customer service experience to City Bank employees requesting digital and technology assistance via phone, tickets, and / or email. The intern assists with password resets, answers how-to questions and resolves cases related to hardware / software issues as first call resolutions. The intern will also be responsible for the daily support of the digital banking suite of products.

The intern will have opportunities to cross-train with fellow team members and strengthen their skill set technically, analytically, and professionally. The ideal candidate for this position should work well in a team environment, have a high regard to customer service, and have a passion for serving others with technology issues. This individual must work well in a fast paced, team environment while maintaining a high regard for our internal and external customers staying consistent with the banks mission statement.

Equal Opportunity Employer / Veterans / Disabled