100 Families Family Advocate

Job Details

Level

Experienced

Job Location

Southeast Arkansas College - Pine Bluff, AR

Position Type

Full Time

Education Level

Bachelor's

Travel Percentage

Negligible

Job Shift

Any

Description

Job Summary :

Your primary role will be one of recognizing needs of the clients you work with, connecting them with the appropriate resources based on their circumstances, and assisting clients as they move from crisis to stability and onto a career. To this end, Case Managers will need to be experts in community resources and 100 Families partnerships and able to maintain positive relationships with partner organizations, for the good of the client. The ideal candidate for this position is solution- focused and thrives on assisting vulnerable individuals navigate through difficult situations. We are looking for individuals who are : collaborative, innovative, trusted, persistent, influential, self-motivated, problem solvers, flexible, able to effectively communicate with all stakeholders, able to multi-task, technologically proficient, and detail oriented.

Job Responsibilities :

• Conduct assessments with individuals to assist in determining relevant resources and guide individuals through the resource connection process
• Develop strong, trusting relationships with clients served, and act as an advocate for vulnerable individuals
• Serve as a bridge between individuals and providers to increase client involvement in their care plans
• Coordinate measures to ensure individuals have proper access to resources and treatment options
• Maintain detailed documentation of work with each client, utilizing designated case management system as trained to comply with federal grant regulations
• Update case management system on a regular basis to reflect client's progress, in compliance with monthly reporting requirements based on performance indicators
• Refer individuals to appropriate outside organizations; provide follow-up to ensure the individual's needs are met, and outcomes of these services provide support for the individual to achieve their goals
• Empower clients to lead themselves and hold clients accountable to follow through on the plans they have developed
• Advocate for clients in all areas of their life - provide support to clients at court sessions, DCFS hearings
• Report back regularly to designated individuals regarding the client's progression and participation
• Must be comfortable working with clients in any of the following environments : jails, parole / probation offices, child welfare offices, courts, Family Shelters
• Develop and maintain positive relationships with 100 Families partners and stakeholders
• Develop a working relationship with other Case Managers and community service providers
• Participating in 100 Families meetings and training courses, including case management training provided by Restore Hope and weekly / monthly meetings requested by RH and / or the area coordinator
• Promote organization and community collaboration
• Respond to inquiries from a plethora of sources (e.g. individuals, organizations, providers) through offering information and / or direction
• Conduct oneself in a manner consistent with the professional standards and values of 100 Families and the employing organization
• Other duties as assigned

Qualifications

Preferred Qualifications :

Bonus : work experience with the criminal justice population and / or knowledge of criminal justice system

OTHER JOB-RELATED EDUCATION AND / OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

Application Procedures : All candidates must apply online Click 'Start Application' to complete the online application. Interested individuals should submit a completed Southeast Arkansas College Employment Application. Please note : All transcripts, certifications, and other credentials should be uploaded with your Resume and Cover Letter. Paper documents will not be accepted.

Required Applicant Documents :

All drivers operating a state vehicle or private vehicle on State Business shall participate in the Arkansas State Vehicle Safety Program and must maintain a valid Arkansas driver's license in accordance with the requirements of all applicable Arkansas State Laws.