RN / LPN Nurse Triage / Urology Office - M-F, 8 : 30-5 : 00

Job Description

Job Description

Toledo Clinic's Urology Department, located on Meijer Dr in Toledo, Ohio, is seeking a full-time RN or LPN to perform phone triage in a very busy office setting. This position will work Monday - Friday (8 : 30-5 : 00). There are no weekends or holidays.

General Summary :

Answer phone calls related to patient’s medical problems, address questions with physicians and call patients back. Follow physician verbal orders related to patient care. Obtain prior authorizations for medications, radiology, and DME.

Works under the supervision of the Office Manager.

Principal Duties & Responsibilities :

• Answer patient telephone calls related to medical / urological questions
• Interact with physicians to get answers to patient questions and relay the information to patients.
• Refill medications
• Prior authorizations
• At the request of the physician, call in prescriptions.
• Various clerical duties (i.e. : answering phones, scheduling appointments, etc.).
• Follow up with lab work and / or xrays.
• Other duties as assigned.

Knowledge, Skills & Abilities Required :

Required :

Education :

Preferred :