Front Desk Coordinator

Job Description

Job Description

Front Desk Coordinator

Company Overview

The Picklr is positioned to be one of the most influential voices in pickleball and is already the industry leader of indoor clubs. A recent partnership with the Professional Pickleball Association means the best players in the world now train and instruct at The Picklr, and we own Stack Athletics, one of the fastest-growing pickleball apparel brands. The Stack Pro team has some of the most recognizable names in the sport and elevates short-court style with a youthful approach. We even have part ownership of a professional MLP team. Pickleball is the fastest-growing sport in the world, and The Picklr is meeting the demand for the ultimate pickleball experience with an inspiring, athlete- driven brand. If you’re ready to work hard and play hard, come join our team.

Position Overview

We are looking for passionate individuals who are self- motivated and love working with people for our Front Desk Coordinator position. The Front Desk Coordinator would be responsible for answering phones, checking members in for their reservations, and helping solve on the spot problems related to member services or our club offerings . You would get the opportunity to work closely with the members and help optimize their experience at The Picklr.

Compensation :

$12 / hour + free unlimited monthly membership to The Picklr

Shifts :

Monday-Thursday : 6am-12pm

Monday-Thursday : 12pm-5pm

Monday-Thursday : 5pm-11pm

Friday-Sunday : 6am-12pm

Friday-Sunday : 12pm-5pm

Friday-Sunday : 5pm-11pm

Responsibilities

Answer phone calls and messages that come into the club

Greet and check in members for their reservations

Assist with keeping the Club clean and orderly at all times

Provide members with the best experience possible through above and beyond customer service-

Providing tours of the facility to educate prospective members on The Picklr’s offerings and converting these into membership sales

Utilize multiple programming apps to assist Club Coordinator in all organization of clinics, open play offerings, Leagues, and Tournaments.

Handle all retail, merchandise, and food / beverage sales for front desk and pro shop areas

Qualifications

1-3 years experience in customer service

Outgoing personality

Positive and welcoming attitude

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