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ServiceNow Admin / Developer

ServiceNow Admin / Developer

Dawar Consulting, Inc.California, CA, us
3 days ago
Job type
  • Full-time
  • Quick Apply
Job description

Job Description

This is a remote position.

We are seeking  ServiceNow Admin / Developers   for our direct client.

Responsibilities :

  • Planning and design of new applications and configurations implemented, including :

Ø Design and implementation of Organization group roles pertaining to each defined Organization

Ø Design and Implementation of Change Coordinator groups (if needed)

Ø Performance evaluation and monitoring

Ø eAccess updates and integration

Ø New application integration

  • Deliverables : General Administrative Support functions :
  • Ø Based on functional specifications and application reviews, recommend / create application configurations, standards and administrative evaluations

    Ø Confirm that the configurations conform to company standards

    Ø Perform application support activities as specified

    Ø Provide new development requirements as needed

    Ø Document and verify the work being done meets company standards

    Ø Unit Test the systems and provide SIT / CAT plans / assistance

  • Act as an escalation point for company ServiceNow Support for end user related inquiries or consultation of the Servicenow Application system.
  • Perform application and end user support as required; perform SME ServiceNow customer support
  • Monitor company and IT ServiceNow emails and Incident tickets requesting technical assistance
  • Submit updates to common data elements : categorizations, application data, location data, user data, knowledgebase articles, support group roles, report design and CMDB
  • Implement assigned Change Requests
  • Perform monthly ServiceNow audit activities as defined by company
  • Change Management administration and operations support for ServiceNow
  • Administrative and operations support for ServiceNow suite of services
  • Please respond with your updated resume and contact information to hr@dawarconsulting.com.

    Best Regards,

    DAWAR CONSULTING, INC.

    Requirements

    ServiceNow Admin, Technical Assistance, Operations Support

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    Servicenow Developer • California, CA, us

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