Patient Access Representative

Patient Access Representative

Would you love to be a part of the cutting edge of healthcare and science innovation? Do you want to be an influential part of a rapidly growing team? Are you looking for a position that has sustained opportunity for professional growth? If the answer is yes, then DelRicht Research might be right for you! We are a clinical research company dedicated to providing an excellent customer experience to all patients that participate in our clinical trials. Our clinical trials provide new treatment options for our patients. And, ultimately, our goal is to get new medications and medical devices FDA approved! Presently, our network stretches across 33 sites in 18 states throughout the United States. We hold our team members to a high standard of excellence and look for energetic, positive, quick learners to be a part of our team. DelRicht Research has been recognized as one of New Orleans Top Workplaces for 2023, 2024, and 2025! This is a testament to our unwavering commitment to creating an exceptional work environment that fosters growth, collaboration, and employee satisfaction.

The Patient Access Representative is responsible for placing patients into clinical trial studies. The role is vital to the success of our company's clinical research programs because it ensures that trials have enough qualified participants to produce accurate and reliable data for our pharmaceutical customers. Specific activities include but are not limited to :

• Contact patients that expressed interest in participating in our studies by responding to our Marketing and Outreach efforts. No cold calling for us!
• Qualify patients for studies by reviewing clinical trial information, completing assessment questionnaires, and responding to questions related to medications, physician procedures, clinic procedures, medical conditions. We have great scripts that make this easy!
• Schedule qualifying patients for initial clinic visits to complete final assessments for participation in our clinical trials.
• Perform follow-up activities with patients throughout their journey.
• Field incoming calls from patients for follow-up questions or rescheduling requests.
• Direct incoming calls from our Pharmaceutical Clients to designated resources.
• Social media and marketing wizards will have the opportunity to help drive community engagement while building our company brand.

The right candidate will :

The company culture you will be part of :

Pay Structure : Pay for the Clinical Research Recruitment Specialist role includes a Base Salary, uncapped Commissions (paid bi-weekly), and Bonus Opportunities (weekly & monthly) : Base Pay at $33,000 per year and up (commensurate with experience) Commission and Bonus Opportunities range from $10,000 to $21,000 per year across our current team members.

Perks and Benefits at DelRicht Research : Comprehensive Health insurance plan including Dental and Vision insurance Generous Paid Time Off that builds throughout your career with the company 401K (including discretionary match / profit sharing)