Engagement Coordinator

A company is looking for an Engagement Coordinator to reach out to insured members and assist with scheduling wellness exams.

Key Responsibilities

Build strong relationships with members through effective communication and customer service

Assist members with scheduling, rescheduling, and canceling appointments

Manage high volumes of calls and document member interactions accurately

Required Qualifications

Minimum of a High School diploma

2-3 years of experience in a healthcare or customer-centered environment

Understanding of medical terminology

Proficient with Microsoft Office Suite and experience with dialers

Ability to work a Monday through Friday schedule from 9am-6pm EST