Service and Parts Administrator

Job Description

Job Description

Benefits :

401(k)

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

Wellness resources

Now Hiring : Service & Parts Administrator

A & R Appliance Service Inc. / Keiths Appliances Norwich CT.

Do you thrive in a busy, fast-paced environment where organization and problem-solving are key? Keiths Appliances is looking for a Service & Parts Administrator to join our growing service team. If youre detail-oriented, love keeping things running smoothly, and enjoy helping both customers and coworkers, this role is for you!

What Youll Do :

• Be the friendly voice on our multi-line phone system, connecting customers to the right team members.
• Order and receive appliance parts daily, ensuring accuracy in our inventory system.
• Track returns, credits, and backorders to keep our service operations on point.
• Support our service technicians with the parts and info they need to get the job done right.
• Jump in as needed, whether helping a coworker, backing up phones, or assisting customers directly.

What Were Looking For :

• 12 years of administrative or customer service experience
• Strong multitasking and organizational skills
• Comfort with Microsoft Office, order processing, and inventory systems
• A proactive, positive attitude with strong communication skills
• Someone reliable, detail-oriented, and ready to be a true team player

Why Youll Love Working Here :

At Keiths Appliances, we value professionalism, teamwork, and a positive workplace culture. We offer :

• A supportive and collaborative team environment
• Opportunities to learn and grow in the appliance service industry
• The chance to be part of a trusted local company with decades of service in the community

If youre ready to bring your skills and great attitude to a team that values both hard work and a friendly atmosphere, wed love to hear from you!