Office Manager

Position Overview

Our client, a professional services organization located in Independence, Ohio, is seeking a highly organized, professional, and reliable Office Manager to oversee daily office operations and administrative functions. This individual will serve as a key point of contact across accounting, payroll, vendors, benefits, CRM management, and internal coordination. The ideal candidate is detail‑oriented, proactive, and comfortable managing multiple systems and priorities in a fast‑paced office environment.

Key Responsibilities

• Manage day‑to‑day office operations and internal platforms to ensure smooth business functionality
• Navigate and maintain client lists within the CRM, including client call lists and contact databases
• Process full-cycle Accounts Payable and Accounts Receivable
• Manage and maintain relationships with vendors, including coordination and communication
• Process payroll through ADP / DSM, ensuring accuracy and compliance
• Coordinate benefits administration processes by interfacing with an external benefits consultant
• Serve as the primary liaison with the company’s technology partner
• Maintain and update survey contact databases and client resource consumption data
• Support recruiting efforts as needed
• Assist with organizing and managing the company’s annual virtual conference
• Ensure data accuracy and consistency across systems including DSM, Ascend, and CRM platforms

Qualifications

• Proven experience as an Office Manager, Administrative Manager, or similar role
• Strong understanding of AP/AR processing and payroll administration
• Experience working with CRM systems and managing client data
• Highly organized with strong attention to detail and follow‑through
• Professional communication skills and ability to interface with vendors and external partners
• Reliable, self‑motivated, and comfortable working fully in‑office
• Proficiency with accounting and business software; QuickBooks and ADP experience preferred

What They’re Looking For

• An individual who is organized, dependable, and professional
• Someone comfortable owning office operations and wearing multiple hats
• A detail‑oriented communicator who can manage processes, vendors, and systems with confidence

They do offer a full benefits package; medical, dental, vision, paid holidays, PTO, flexibility, and TREMENDOUS GROWTH! If this is a position that you are interested in, apply today!

• Proven experience in office management, with a focus on accounting and administrative tasks.
• Proficiency in handling accounts payable and receivable processes.
• Strong knowledge of QuickBooks or similar financial software.
• Familiarity with payroll systems and procedures.
• Ability to manage vendor relationships and negotiate contracts.
• Experience working with benefits consultants or managing employee benefits.
• Excellent organizational and multitasking skills.
• Strong communication skills, both verbal and written.