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Hospitality Operations Supervisor (Hiring Immediately)

Hospitality Operations Supervisor (Hiring Immediately)

Delaware NorthNew York, NY, US
2 days ago
Job type
  • Full-time
  • Part-time
Job description

The opportunity

Delaware North's Patina Group is searching for a Restaurant Manager to join our team at Stella 34 in New York, New York. This role requires strong leadership in floor management, with a focus on maintaining smooth daily operations and delivering exceptional guest service. You will be responsible for overseeing staff scheduling, managing inventory and supply orders, and handling invoice payments with accuracy and timeliness. Your ability to coordinate and supervise all aspects of restaurant functions will be key to supporting our award-winning hospitality standards.

Apply now to join our exciting, award-winning restaurant group!

Pay

Minimum Anticipated Maximum Base Salary : $65,500 - $88,400 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https : / / careers.delawarenorth.com / benefits / .

What we offer

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer :

  • Medical, dental, and vision insurance
  • 401(k) with up to 4% company match
  • Annual performance bonus based on level, as well as individual, company, and location performance
  • Paid vacation days and holidays
  • Paid parental bonding leave
  • Tuition and / or professional certification reimbursement
  • Generous friends-and-family discounts at many of our hotels and resorts

What will you do?

  • Scheduling and assigning tasks for service and kitchen team members, and monitoring shift responsibilities, ensuring actions are in line with company quality, sanitary, and legal standards
  • Assist team member training, monitor their performance while keeping an open communication for corrections needed
  • Maintain positive guest relations and high standards of service, addressing concerns and complaints in a timely and professional manner
  • Assist with administrative tasks, including ordering and inventory
  • More about you

  • Minimum 2-3 years’ experience in a managerial position in a restaurant with upscale dining in high volume experience
  • ServSafe, Food Safety Handler, and Training for Intervention Procedures (TIPS) certification preferred but not mandatory
  • Strong financial and computer skills; experience working with and understanding P&Ls and developing and managing budgets, as well as Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook, and point-of-sale systems
  • Exceptional communication skills and an ability to anticipate guest and employee needs
  • No degree required
  • Shift details

    Days

    Evenings

    Holidays

    Weekends

    Who we are

    Patina Group is a leader in the premium segment of the restaurant and catering industry, operating restaurants and managing catering and food service operations at high-profile venues including, Lincoln Center, Walt Disney World®, Disneyland®, the Empire State Building, Grand Central Station, and The Metropolitan Opera. Patina Group was recently named one of America's Top 25 restaurant groups by Nation's Restaurant News.

    Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy : a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

    Who says you cant love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether youre interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, were invested in helping you achieve your career goals.

    Together, were shaping the future of hospitality come grow with us!

    Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

    $65,500 - $88,400 / year

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