Talent.com
Regional Manager

Regional Manager

Little Sprouts, LLCLawrence, MA, US
12 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

The Regional Manager contributes to implementing high-quality programs for infants, toddlers, and preschool. They are responsible for supervising multiple centers in a designated group. The Regional Operations Manager will provide leadership to all staff with direct leadership and coaching from Executive Directors. The Regional Operations Manager actively participates in various cross-company projects and initiatives that advance the Company's mission and strategic plan goals.

Salary Range : $90,000 to $110,000 per year for Qualified Candidates.

This position qualifies for an annual bonus plan based on qualitative and quantitative metrics.

Responsibilities

  • Ensure and enforce all child-to-teacher state-mandated ratio compliances.
  • Ensure and enforce all state-mandated safety and education regulations.
  • Ensure and enforce all company policies and procedures per employee and family handbooks.
  • Convey and display mastery of licensure regulations, including the ability to prepare a school for licensure visits, communicate with licensors, and adapt to changing regulations.
  • Confirm monthly fire drills are completed as directed by policy and regulation.
  • Safeguard that personnel costs are within the budgeted percentage of revenue, ensuring that licensure guidelines and company quality standards are met and maintained.
  • Attend and contribute to bi-weekly Leadership team meetings and annual strategic planning summits.
  • Spearhead and participate in special projects, i.e., Family Handbook and monthly KPI reporting.
  • Continuously review, refine, and update operational policies.
  • Allocates resources appropriately in the face of competing demands.
  • Create a culture of mutual respect and caring.

Operations, including but not limited to Quality Control and Health and Safety of Schools

  • Administer Company's 360 Quality Audit to measure and provide feedback on school quality three times per year and ensure all licensing reports and requirements are complete.
  • Review all school Cleaning checklist.
  • Review all  school Facilities checklist.
  • Confirm all inspections, i.e., building, health and safety, fire, etc., are current.
  • Proactively schedule administrator connection time, ensuring that Executive Directors have an opportunity to express desires and concerns and have access to your time.
  • Serve as a primary customer service representative for issues escalated beyond Executive Director.
  • Perform oversite of the day-to-day business operations of the schools as needed.
  • Ensure that classroom supplies and materials are replenished as needed.
  • Lead and work with a team on the licensing, furnishing,  opening, hiring, and training of new staff for school growth both organically and through acquisition.
  • Ensure that anti-bias and anti-racism practices are evident throughout the school.
  • Support school ratio as needed.
  • Financial Management, including, but not limited to

  • Supervise regional and school budgets, supporting Executive Directors in producing and adhering to projections and budgets and in meeting EBITDA and revenue goals.
  • Effectively manage and oversee each school budget with each respective ED.

  • Processes for meeting financial plans.
  • Attend monthly budget projection meetings with team members from finance, sales, and recruiting.
  • Disperse and review monthly financials of the specified region with EDs and follow up with the finance team as needed.
  • Participate in yearly budget planning meetings with members of the finance and ED at each school.
  • Hold EDs accountable for Labor, EBITDA, and Revenue targets.
  • Complete monthly administrative Expense Report.
  • Track and complete monthly mileage reports within your region.
  • Maintain and approve EDs' operational procurement, i.e.,  facilities, school equipment, and school supplies.
  • Sales and Recruitment tasks, including but not limited to

  • Support all regional and school marketing outreach, enrollment, and staffing.
  • Attend school-level enrollment meetings as needed.
  • Attend school-level recruiting meetings as needed.
  • Work collaboratively with the Director of Sales and Marketing to ensure schools are meeting enrollment targets.
  • Conduct weekly enrollment calls with the team to review each school's performance.
  • Master all platforms such as CRM, ProCare, and Lever to support enrollment and hiring efforts.
  • Work with the marketing team on social media needs for specific posting on sites.
  • Family and Employee Retention

  • Develop and sustain staff succession plan, ensuring that candidates for ED are continuing their development.
  • Complete and review annual performance appraisal with Executive Directors.
  • Engage high-performing EDs in preparation for DO responsibilities.
  • Support the annual retention goals of the Company.
  • Develop and implement a comprehensive and complete onboarding schedule for newly hired EDs.
  • Proactively reach out to enrolled families to gather feedback and give support as needed.
  • Implement family and staff surveys and follow up on results and action plans.
  • Model and Foster Outstanding Leadership

  • Plan and conduct monthly ED and AD meetings for each team, respectively.
  • Create and work with all departments to gather info for weekly updates to EDs.
  • Attend training sessions, workshops, and seminars to expand the knowledge base and provide improved practices for the organization.
  • Project a positive image and a neat, professional appearance – at a higher standard than other staff.
  • Communicate school incidents and non-compliances immediately to the Executive Team, accompanied by a plan of action and needs from different departments.
  • Proactively pursue the professional development of every staff member, ensuring staff attend at meet the state requirement of training and development.
  • Develop positive relationships and foster team-building across centers and employees.
  • Sit in parent and staff one-on-one meetings.
  • Provides adequate structure, feedback, and direction to subordinates.
  • Physical Requirements

  • Stand and move with ease for up to 70% of the day.
  • Be able to sit for periods to perform computer work as needed.
  • Ability to lift up to 30 pounds.
  • Prerequisites and Education

  • Bachelor's Degree in Early Education or related field, Master's Degree preferred.
  • Must possess a driver's license (in good standing) and reliable transportation.
  • Travel requirements include responsibility for travel to a handful of schools where territories and locations may range from Merrimack Valley, Southern New Hampshire, Metrowest, or the South Shore, travel to our Home Office in Lawrence, MA, and the ability to work remotely.
  • Must be Director certified according to State Regulations.
  • Minimum five years of progressive leadership in organizations in continuous transformation.
  • Exceptional interpersonal and verbal communication skills, especially in relationship-building and management.
  • Team player with a flexible, collaborative approach and ability to advocate for others.
  • Solid business acumen, management, analytical, and problem-thinking skills.
  • Experience managing multi-unit operations.
  • Ability and willingness to work a flexible Full-Time schedule that may include weekends and nights as needed.
  • Benefits

  • Up to 75% discount on your child's tuition.
  • Generous paid time off.
  • Comprehensive benefits package, including health, dental, vision, and pet insurance.
  • Free subscription to First Stop Health for 24 / 7 access to virtual doctors.
  • 401(k) plan with company match (eligibility starts after 60 days of employment).
  • Opportunities for career advancement and ongoing coaching, including a dedicated Child Conference.
  • Employee referral program available.
  • #LI-Onsite
  • Salary Range : $90,000 to $110,000 per year for Qualified Candidates.

    This position qualifies for an annual bonus plan based on qualitative and quantitative metrics.

    The compensation range represents Little Sprouts' intention for this position. Actual offers may vary based on experience, education, and other business factors.

    Little Sprouts LLC is a subsidiary of Babilou Family, a global network of 1,100 early education and child care centers. Little Sprouts LLC provides award-winning early education and child care across 39 New England schools. Through the experience and talents of nearly 900 early education professionals and in partnership with nearly 4,000 families, we are on a meaningful journey to create optimal learning spaces where children ages 0-5 can learn, grow, and thrive.

    Our teams, whether at our home office or inside our schools, are change makers – they inspire, create, model, and most importantly make this a great place to work. At Little Sprouts, LLC we are consistently recruiting, retaining, and promoting a diverse mix of colleagues who are representative of the diversity within the communities in which we operate. Our focus on equity and inclusion allows us to develop a broader scope of ideas and approaches, offering a collaborative and dynamic educational experience for the youngest members of society.

    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

    Create a job alert for this search

    Regional Manager • Lawrence, MA, US

    Related jobs
    • Promoted
    Provider Partnerships Regional Manager

    Provider Partnerships Regional Manager

    NourishBoston, MA, US
    Full-time
    Nourish is on a mission to improve people's health by making it easy to eat well.Nutrition-related chronic disease is the largest and most overlooked crisis in the world.Food can be medicine : w...Show moreLast updated: 22 days ago
    • Promoted
    Regional Sales Manager

    Regional Sales Manager

    ZobilityBoston, MA, US
    Full-time
    Seeking a motivated, high-energy sales professional to join our fast-paced, high-growth Banking / Insurance software sales team in the US. The individual will be responsible for meeting or exceeding a...Show moreLast updated: 30+ days ago
    • Promoted
    Regional Sales Manager - Cloud Solutions

    Regional Sales Manager - Cloud Solutions

    Johnson ControlsBoston, MA, US
    Full-time
    North East Region Sales Leader.This person will cover our North East Region including the following states : Boston, New York, New Jersey, Connecticut and Pennsylvania, Delaware, Maryland, West Virg...Show moreLast updated: 10 days ago
    • Promoted
    Regional Sales Manager - Industrial Lifting (Midwest)

    Regional Sales Manager - Industrial Lifting (Midwest)

    Michael PageBoston, MA, US
    Full-time
    Regional Sales Manager Industrial Lifting Midwest.Established in the 1980s and headquartered in the Northeast, the organization has grown steadily with eight production sites and a global dealer an...Show moreLast updated: 13 days ago
    • Promoted
    Regional Liaison

    Regional Liaison

    Tempus Unlimited Inc.Salem, MA, US
    Full-time
    Salem Office, 9A COLBY STREET, Salem, Massachusetts, United States of America.The in-person face to face Regional Liaison is primarily responsible for working as liaison in the Salem office assisti...Show moreLast updated: 19 days ago
    Regional Business Manager - Commercial Roofing

    Regional Business Manager - Commercial Roofing

    Rust-Oleum CorporationUSA, Massachusetts, Boston
    Full-time
    The Regional Business Manager (RBM) is responsible for leading and managing all aspects of their assigned region, which includes, but is not limited to, setting strategic direction, providing custo...Show moreLast updated: 30+ days ago
    • Promoted
    Regional Manager

    Regional Manager

    East West BancorpBoston, MA, US
    Full-time
    Regional Manager has overall responsibility for the leadership and management of assigned branches in an assigned Region. The Regional Manager is responsible for the performance objectives and proce...Show moreLast updated: 30+ days ago
    • Promoted
    Regional Account Manager

    Regional Account Manager

    CCA Global PartnersManchester, NH, US
    Full-time
    Regional Account Manager (Regional Business Consultant).Join our team as a Regional Account Manager (Regional Business Consultant) out of our Manchester, NH office supporting our Retail Groups Divi...Show moreLast updated: 21 days ago
    • Promoted
    Regional Sales Manager (Nationwide)

    Regional Sales Manager (Nationwide)

    SirtexWoburn, MA, US
    Full-time
    Regional Sales Manager (Nationwide).Ready to be part of something bigger? Sirtex Medical is entering a new era of growth following the FDA approval of SIR-Spheres Y-90 resin microspheres for hepato...Show moreLast updated: 23 days ago
    • Promoted
    Regional Sales Manager

    Regional Sales Manager

    2020 CompaniesWest Roxbury, MA, US
    Full-time
    Companies is hiring a Regional Manager! Location : 60% travel within territory, 40% home office.About the position : Our client and 2020 Companies have partnered to hire an experienced full-time Regi...Show moreLast updated: 30+ days ago
    Regional Account Manager

    Regional Account Manager

    IronwearBoston, MA, US
    Full-time
    Quick Apply
    Ironwear is a safety solution provider.For over 30 years we have manufactured, developed, and reengineered Personal Protective Equipment (PPE) for all industrial markets around the globe.The Region...Show moreLast updated: 30+ days ago
    • Promoted
    Regional Account Manager

    Regional Account Manager

    SecuritasNorth Reading, MA, US
    Full-time
    Focus on the core content of the job post, removing all extra metadata, navigation mentions, and redundant headers.Keep the formatting beautiful and high signal to noise ratio.Remove all emojis, sp...Show moreLast updated: 30+ days ago
    • Promoted
    Regional Sales Manager - Northeast U.S. Territory

    Regional Sales Manager - Northeast U.S. Territory

    ProMachBoston, MA, US
    Full-time
    Regional Sales Manager - Northeast U.Regional Sales Manager Northeast U.Territory : Pennsylvania, New York, New Jersey, Connecticut, Rhode Island, Massachusetts, New Hampshire, Vermont, Maine, Onta...Show moreLast updated: 30+ days ago
    Regional Account Manager

    Regional Account Manager

    CCA GLOBAL PARTNERSManchester, NH, US
    Full-time
    Quick Apply
    At CCA Global Partners, we're dedicated to building a better world by uniting family-owned businesses across North America. Our mission is to strengthen these businesses into formidable independent ...Show moreLast updated: 23 days ago
    • Promoted
    Regional Sales Manager - Northeast Region

    Regional Sales Manager - Northeast Region

    ZeecoBoston, MA, US
    Full-time
    Regional Sales Manager - Northeast Region.Zeeco is looking for a proactive, detail-oriented, and self-motivated sales professional to help lead our Northeast U. In the role, the Regional Sales Manag...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Regional Manager

    Regional Manager

    Little SproutsLawrence, MA, US
    Full-time
    The Regional Manager contributes to implementing high-quality programs for infants, toddlers, and preschool.They are responsible for supervising multiple centers in a designated group.The Regional ...Show moreLast updated: 6 hours ago
    • Promoted
    Regional Operations Manager (New England Region)

    Regional Operations Manager (New England Region)

    Oppenheimer & Co. Inc.Boston, MA, US
    Full-time
    Oppenheimer”) is a leading middle-market investment bank and full service broker-dealer.With roots tracing back to 1881, the Company is engaged in a broad range of activities in the financial...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Regional Business Manager - Boston

    Regional Business Manager - Boston

    SeerBoston, MA, US
    Full-time
    Regional Business Manager - Boston.At Seer, we are passionate about empowering our customers to expand scientific discoveries and achieve exceptional scientific outcomes. Our team is growing quickly...Show moreLast updated: 6 hours ago