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Scheduler I (Remote)

Scheduler I (Remote)

GI AlliancePhoenix, AZ, United States
12 hours ago
Job type
  • Full-time
  • Remote
Job description

Job Details

Job Location

ADH Corp - Phoenix, AZ

Position Type

Full Time

Education Level

High School

Travel Percentage

Negligible

Job Shift

Day

Job Category

Admin - Clerical

Scheduler I

Powered by GI Alliance, Arizona Digestive Health, P.C. (ADH) is committed to providing quality, expert care to our patients in the fields of gastroenterology and hepatology. Our group of physicians was formed in 2007 in an effort to bring the talents and abilities of some of the most respected names in the Arizona gastroenterology community together to set a new standard of care for patients with digestive diseases. In October 2019, we partnered with the nationwide group GI Alliance to broaden our impact in the Western United States. We are currently looking for an experienced Medical Office Scheduler to work remotely for our practices.

JOB SUMMARY :

Under the direction and supervision of the Practice Manager, the Medical Office Scheduler will set up office visits for patients and handle general, customer service inquiries. The ideal candidate will have a high school diploma or GED with at least 2 years' experience

  • scheduling for a medical office environment. Experience in the field of Gastroenterology or Internal Medicine is a plus. The individual will have previous scheduling or insurance referral / authorization experience.
  • An equivalent combination of education and experience, which provides proficiency in the areas of responsibility listed below, may be substituted for the above education and experience requirements.

PRINCIPAL DUTIES AND ESSENTIAL FUNCTIONS :

TheMedical Office Schedulerwill work closely with other call center personnel to :

  • Answer incoming calls from patients
  • Schedule patient appointments to include procedures and follow up visits
  • Coordinate with facilities
  • Enter patient demographics and insurance information
  • Provide detailed directions to patients for preparations prior to procedures
  • Support the overall goals of the company.
  • Perform other job related duties as requested or required

    • JOB KNOWLEDGE AND SKILLS :

  • Medical Assistant or equivalent education
  • Experience working with an EMR or Centricity PM a plus
  • Advanced knowledge of medical / GI terminology and insurance plans preferred
  • Excellent attention to detail
  • Ability to multi-task, to prioritize and to work independently
  • Excellent customer service and communication skills; both written and verbal
  • Excellent computer skills
  • Must have a good work ethic and the ability to work with minimal supervision
  • Professional appearance and demeanor a plus

    • Arizona Digestive Health offers competitive pay and an array of benefits (for full-time employees) including medical, dental, vision, 401(k) and a Health Savings Account both with company contribution, and Paid Time Off. Corporate Discounts through a variety of vendors, including Verizon, Sprint, Best Buy, Lowes, Kohl's, Cinemark, Avis, etc. and Paid Sick Time offered to ALL employees.

    Qualifications

    Qualifications

  • Excellent written and verbal communication skills
  • Excellent customer service skills are required
  • Experience working in a medical office
  • Ability to multi-task and work in fast-paced environment.
  • Detail-oriented
  • Basic understanding of healthcare plans
  • Be able to read and understand medical benefits.
  • Bilingual is a plus.

    • Education : High school diploma or equivalent

    Experience : 2-5 years of prior medical scheduling is preferred

    Requirements for Level I Status :

  • Entry level (1-4 years experience) and / or meet the basic requirements of the job with the need for additional supervision.
  • Excess of 4 years experience if meeting only the basic requirements of the job with need for additional supervision.

    • Performance Requirements :

  • Excellent communication skills, both written and verbal.
  • Proficient technical (computer) skills.
  • Ability to multi-task and prioritize.
  • Self-motivated with initiative.
  • Strong sense of ethics.

    • GI Alliance is an Equal Opportunity Employer. We are committed to creating an inclusive, welcoming, and equitable work environment. Our company values and celebrates the diversity of our physicians, staff and patients. We firmly believe our service is greatly enriched by our diversity of thought, experience, perspective, culture, and background.

    Please Note : All job offers are contingent on the successful completion of pre-employment criminal history check.

    NOTE : ALL APPLICATIONS MUST BE COMPLETED IN FULL FOR CONSIDERATION.

    No phone calls or agencies, please.

    EEO / AA-M / F / disabled / protected veteran

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