Outlet Manager

Outlet Manager

More than a group of hotels, the LINE is a creative community built around a sense of discovery an exploration of a building, a neighborhood, and a culture. From Koreatown in LA to Adams Morgan in DC to downtown Austin, each property is architecturally interesting and chosen for its location in emerging neighborhoods in compelling cities. The LINE hotels are both reflective and responsiveshaped by the communities they are part of while also contributing something new to those places. The LINE properties are a collaboration of the best local and out-of-town talent in design, food and beverage, arts and culture.

We are seeking a dynamic Outlet Manager to join our team. A successful candidate will have a genuine passion for the hospitality industry and an entrepreneurial spirit.

Responsibilities

1. Must be courteous and gracious, maintaining a professional demeanor at all times
2. Establish and maintain good communications and teamwork with fellow colleagues and other departments within the hotel
3. Maintain "open door" communication with employees
4. Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control
5. Must have full knowledge of menu items, their ingredients and preparation techniques
6. Uphold the highest standards of hospitality, constantly monitoring guest experience
7. Responsible for obtaining maximum results in the utilization and appearance of the F&B areas, the quality levels, performance and standards of service
8. The ability to work closely with the Director of Food & Beverage, Executive Chef and Sous Chefs to design an effective menu and wine list while ensuring excellent product quality at a fair price and attend regular operational meetings to ensure effective coordination and cooperation between departments
9. Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide expert knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for breakfast, lunch, or dinner
10. Responsible for interviewing, selecting, training, guiding, managing and scheduling personnel
11. Monitor performance to include, but not limited to, providing supervision, conducting counseling, evaluations, setting goals and delivering recognition and reward
12. Take ownership of all service issues brought to your attention by guests
13. Ensure staff understands their job expectations before holding them accountable
14. Maintain awareness of documentation needed and retained in employee files
15. Attend relevant meetings

Core Competencies

1. High School diploma or general education degree (GED)
2. Three (3) years related experience in hospitality or service industry preferred
3. Strong communication skills
4. Collaborative spirit
5. Ethical Conduct
6. Computer Proficiency: Microsoft Office, Opera PMS, POS
7. Positive Attitude
8. Eye for Detail
9. Problem solving abilities

We offer competitive wages and benefits while fostering a diverse and inclusive work experience. We thrive in being a diverse work environment. Consideration for employment will be based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, gender identity, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law.

Somos un empleador con igualdad de oportunidades y todos los candidatos calificados recibirn consideracin por el empleo sin distincin de raza, color, religin, sexo, origen nacional, estado de discapacidad, estado de veterano protegido o cualquier otra caracterstica protegida por la ley.